Grubhub · Grubhub Privacy Policy · View original document ↗

Payment Information Collection and Processing

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This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the scope of payment data collection, specifies authorized uses limited to transaction processing and fraud prevention, and restricts secondary commercial uses of payment information. The clause creates a categorical exception for service provider disclosures while maintaining restrictions on third-party commercial sharing.

Consumer impact (what this means for users)

Users authorize Grubhub to collect and retain their payment card details as a condition of using the ordering service. The terms restrict how Grubhub may use or distribute this information, permitting only transaction fulfillment, fraud detection, and service provider disclosures, while prohibiting sale or commercial sharing.

How other platforms handle this

Upwork Medium

Upwork acts as a limited payment collection agent for Freelancers. When a Client pays Upwork for Services performed by a Freelancer, Upwork receives such payment as the Freelancer's limited payment collection agent, and payment received by Upwork satisfies the Client's obligation to pay the Freelanc...

Anthropic Medium

Fees do not include any taxes, duties, or assessments that may be owed by Customer for use of the Services ("Taxes"), unless otherwise specified in the applicable invoice. Customer is responsible for remitting any necessary withholding Taxes to the relevant authority on a timely basis and providing ...

Airbnb Medium

Airbnb Payments will collect the Total Fees at the time of booking confirmation (i.e. when the booking request is accepted by a Host for instant bookings). In the event of a cancellation, Airbnb Payments will refund the Guest in accordance with the Host's cancellation policy, and any refund will be ...

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▸ View Original Clause Language DOCUMENT RECORD
"
We collect payment information from you, such as credit or debit card details, when you place an order or update your saved payment methods. We use this information to: (i) fulfill your requests and process payments (e.g., to allow you to order food from Merchants and have it delivered to you); and (ii) detect or prevent fraud, abuse, or other harmful activities. We do not sell payment information to third parties or share it with third parties for cross-context behavioral advertising. We also do not share this information with third parties for business or commercial purposes, though we may disclose it to our service providers, or for other lawful purposes, as described in greater detail in Section 1.11 below.

— Excerpt from Grubhub's Grubhub Privacy Policy

Provision details

Document information
Document
Grubhub Privacy Policy
Entity
Grubhub
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-005745
Document ID
CA-D-00146
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1d98da01ef00d67ec1c878e4bc9db00da944fb7c9c9d9615959000619c63379d
Analysis generated
May 8, 2026 00:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Grubhub
Document: Grubhub Privacy Policy
Record ID: CA-P-005745
Captured: 2026-05-08 00:04:48 UTC
SHA-256: 1d98da01ef00d67e…
URL: https://conductatlas.com/platform/grubhub/grubhub-privacy-policy/payment-information-collection-and-processing/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Grubhub's Payment Information Collection and Processing clause do?

This provision establishes the scope of payment data collection, specifies authorized uses limited to transaction processing and fraud prevention, and restricts secondary commercial uses of payment information. The clause creates a categorical exception for service provider disclosures while maintaining restrictions on third-party commercial sharing.

How does this clause affect you?

Users authorize Grubhub to collect and retain their payment card details as a condition of using the ordering service. The terms restrict how Grubhub may use or distribute this information, permitting only transaction fulfillment, fraud detection, and service provider disclosures, while prohibiting sale or commercial sharing.

Is ConductAtlas affiliated with Grubhub?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.