Provision record
Grammarly · Grammarly Terms of Service · View original document ↗

No-Refunds Policy

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Document Record

What it is

The agreement states that all payments are non-refundable and non-cancelable to the fullest extent permitted by applicable law, including for partially used subscription periods and unused AI capacity purchased as add-ons.

This analysis describes what Grammarly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision asserts that no refunds will be issued for any subscription period or unused capacity, including AI add-ons purchased and not consumed. The qualifying phrase 'to the fullest extent permitted by applicable law' preserves mandatory statutory refund rights in jurisdictions where they exist.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, users who cancel mid-subscription retain access through the end of the current Billing Cycle but are not entitled to a pro-rata refund for the remaining period, and purchased but unused AI capacity is not refunded upon subscription expiry or termination. Statutory refund rights under applicable local law are preserved by the qualifying language in Section 8.10.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    Contact Superhuman Customer Care at care@superhuman.com to inquire about refund eligibility under applicable local law, particularly if you are located in the EU, UK, or another jurisdiction with statutory refund rights for digital services.

Cross-platform context

See how other platforms handle No-Refunds Policy and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
To the fullest extent permitted by applicable law, all payments made by you under these Terms are non-refundable and payment obligations are non-cancelable, and we do not provide refunds or credits for any partially used Subscription periods or unused consumption or capacity.

Excerpt from Grammarly's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Grammarly Terms of Service
Entity
Grammarly
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
July 9, 2026
Record ID
CA-P-014245
Document ID
CA-D-00457
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
549d9bc15da7ce3976f8ae3f87108d8e86f4e7d76a6ce20237ab1c8518d19e67
Analysis generated
April 30, 2026 06:10 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Grammarly
Document: Grammarly Terms of Service
Record ID: CA-P-014245
Captured: 2026-04-30 06:10:31 UTC
SHA-256: 549d9bc15da7ce39…
URL: https://conductatlas.com/platform/grammarly/grammarly-terms-of-service/provision/CA-P-014245/no-refunds-policy/
Accessed: Aug. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Grammarly's No-Refunds Policy clause do?

This provision asserts that no refunds will be issued for any subscription period or unused capacity, including AI add-ons purchased and not consumed. The qualifying phrase 'to the fullest extent permitted by applicable law' preserves mandatory statutory refund rights in jurisdictions where they exist.

How does this clause affect you?

Under this clause, users who cancel mid-subscription retain access through the end of the current Billing Cycle but are not entitled to a pro-rata refund for the remaining period, and purchased but unused AI capacity is not refunded upon subscription expiry or termination. Statutory refund rights under applicable local law are preserved by the qualifying language in Section 8.10.

Is ConductAtlas affiliated with Grammarly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grammarly.