Provision record
Grammarly · Grammarly Terms of Service · View original document ↗

Account Deletion and Data Retrieval

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

Account deletion is irreversible; once completed, users cannot reactivate their account or retrieve any associated content or personal information. The deletion process is initiated through the Documentation pages.

This analysis describes what Grammarly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that account deletion results in permanent and irreversible loss of access to all User Content and account information, without a stated grace period or content export reminder prior to deletion. Users who have not exported their content before initiating deletion have no stated recourse for recovery.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, users who delete their Superhuman account permanently lose access to all associated User Content and personal information, with no stated option for reactivation or recovery. The agreement directs users to export their content before deletion using the steps outlined in the Privacy Policy or Data Privacy Addendum.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Before deleting your account, follow the steps in the Privacy Policy (for individuals) or Data Privacy Addendum (for entities) to export your User Content and personal information. Account deletion cannot be reversed once completed.
  • Close Your Account
    Navigate to the 'how to delete my account' page in the Superhuman Documentation to initiate account deletion. This action is irreversible; ensure all content has been exported beforehand.

Cross-platform context

See how other platforms handle Account Deletion and Data Retrieval and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
If you no longer wish to use our Services and would like to delete your Account, please navigate to the relevant 'how to delete my account' page within our Documentation. Please note that once you delete your Account, you will not be able to reactivate it or retrieve any content or information associated with it.

Excerpt from Grammarly's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Grammarly Terms of Service
Entity
Grammarly
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
July 9, 2026
Record ID
CA-P-014247
Document ID
CA-D-00457
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
549d9bc15da7ce3976f8ae3f87108d8e86f4e7d76a6ce20237ab1c8518d19e67
Analysis generated
April 30, 2026 06:10 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Grammarly
Document: Grammarly Terms of Service
Record ID: CA-P-014247
Captured: 2026-04-30 06:10:31 UTC
SHA-256: 549d9bc15da7ce39…
URL: https://conductatlas.com/platform/grammarly/grammarly-terms-of-service/provision/CA-P-014247/account-deletion-and-data-retrieval/
Accessed: Aug. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Grammarly's Account Deletion and Data Retrieval clause do?

This provision establishes that account deletion results in permanent and irreversible loss of access to all User Content and account information, without a stated grace period or content export reminder prior to deletion. Users who have not exported their content before initiating deletion have no stated recourse for recovery.

How does this clause affect you?

Under this clause, users who delete their Superhuman account permanently lose access to all associated User Content and personal information, with no stated option for reactivation or recovery. The agreement directs users to export their content before deletion using the steps outlined in the Privacy Policy or Data Privacy Addendum.

Is ConductAtlas affiliated with Grammarly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grammarly.