This analysis describes what Google's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This warranty disclaimer allocates risk between Google and users by establishing that Google makes no guarantees about service performance, content quality, or reliability. The provision operates to limit Google's legal obligations regarding the operational characteristics and results of the services provided.
Interpretive note: The enforceability of the warranty disclaimer varies by jurisdiction; mandatory consumer protection laws in the EU, UK, and some US states may preserve implied warranties regardless of this clause.
The updated terms state that Google provides services using 'reasonable skill and care' rather than disclaiming warranties entirely under 'as is' language. Previously, the terms disclaimed all warranties except those explicitly stated in service-specific terms. The revised language now acknowledges that both law and the terms give users rights to a certain quality of service and ways to fix problems if things go wrong. The terms establish a process in which users are expected to notify Google if service quality falls short, and Google commits to working with users to resolve the issue. This represents a shift from a liability-limiting warranty structure to one that acknowledges affirmative quality obligations.
View change record →The updated terms materially reduce service quality commitments. The revised language replaces Google's prior commitment to provide services using "reasonable skill and care" with an explicit as-is disclaimer stating that services are provided "without any express or implied warranties" unless stated in service-specific terms. The updated terms now explicitly apply to all users whether signed in to a Google account or not, extending their scope. Google also clarifies that its Privacy Policy applies to service use. These changes establish that users have fewer contractual recourse options if services fail to function as expected, except where service-specific additional terms or applicable law provide otherwise.
View change record →Users operate under terms in which Google provides no guarantee of service functionality, reliability, or fitness for particular purposes. The terms establish that users accept services in their current operational state without recourse based on unmet performance expectations regarding how the services function or perform.
How other platforms handle this
THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GRAMMARLY DOES NOT WARRANT THAT THE SERVICES WILL BE UN...
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. REPLIT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED...
THE SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. PLAID DOES NOT WARRANT THAT THE SERVICES WILL BE ...
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"To the extent permitted by law, we provide our services 'as is' without any express or implied warranty, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. For example, we don't make any warranties about the content within the services, the specific functions of the services, or their reliability, availability, or ability to meet your needs.— Excerpt from Google's Google Terms of Service
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This warranty disclaimer allocates risk between Google and users by establishing that Google makes no guarantees about service performance, content quality, or reliability. The provision operates to limit Google's legal obligations regarding the operational characteristics and results of the services provided.
Users operate under terms in which Google provides no guarantee of service functionality, reliability, or fitness for particular purposes. The terms establish that users accept services in their current operational state without recourse based on unmet performance expectations regarding how the services function or perform.
ConductAtlas has identified this type of provision across 42 platforms. See the full comparison.
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