Google's policy states that Gemini should not be used as a replacement for professional advice in healthcare, legal, financial, or psychological matters, and users should consult qualified professionals for such needs.
This analysis describes what Google Gemini's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision limits the use of Gemini outputs as a basis for consequential decisions in regulated domains, which directly affects how the service may be deployed in enterprise or consumer-facing applications in these sectors.
Interpretive note: The boundary between general informational outputs and 'professional advice substitution' is not defined in the document, and its application to specific deployment contexts may require legal interpretation.
Users relying on Gemini for medical diagnoses, legal guidance, financial advice, or psychological support are specifically cautioned against treating outputs as professional advice, and may not have recourse if they act on such outputs without independent professional consultation.
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By using the Services or creating an account, you represent, warrant and agree that: You are not an insurance company or an employer; and You will not use the Services for any investigative forensic genealogy uses.
All content on this Internet site ("the delta.com website") is owned or controlled by Delta Air Lines and is protected by worldwide copyright laws.
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"Don't use our services as a substitute for professional advice in medical, legal, financial, psychological, or other regulated domains. Always seek the advice of a qualified professional for such matters.— Excerpt from Google Gemini's Google Generative AI Prohibited Use Policy
REGULATORY LANDSCAPE: This provision engages the EU AI Act's high-risk AI system provisions applicable to AI deployed in healthcare, legal, and financial decision-making contexts. In the US, it interacts with FTC guidance on AI-generated health and financial advice, FDA considerations for clinical decision support software, and CFPB guidance on AI in credit and financial services. The relevant enforcement authorities include the FTC, CFPB, FDA, and EU national competent authorities. GOVERNANCE EXPOSURE: High for enterprise API users deploying Gemini in regulated industries. The policy's no-reliance clause may not fully insulate Google or downstream developers from liability if outputs are demonstrably harmful and were presented to end users without appropriate disclosures. Enterprises building on the Gemini API in healthcare or financial services contexts should evaluate whether this policy provision is sufficient to satisfy applicable regulatory disclosure and human oversight requirements. JURISDICTION FLAGS: EU AI Act classification as a high-risk system may apply to Gemini deployments in healthcare or legal contexts in the EU/EEA, triggering conformity assessment, transparency, and human oversight obligations independent of this contractual restriction. California, New York, and other states with active AI governance frameworks may impose additional disclosure requirements. CONTRACT AND VENDOR IMPLICATIONS: API licensees operating in regulated industries should ensure end-user agreements include equivalent no-reliance language and should assess whether their deployment triggers independent regulatory obligations (e.g., FDA clearance for clinical decision support). Liability allocation between Google and downstream developers for harmful outputs in these domains is not explicitly addressed in this provision. COMPLIANCE CONSIDERATIONS: Compliance teams should conduct use-case classification reviews for any Gemini deployment touching healthcare, legal, financial, or psychological domains, assess whether outputs are presented in ways that could be interpreted as professional advice, and implement mandatory human-in-the-loop review processes consistent with the policy's stated intent.
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This provision limits the use of Gemini outputs as a basis for consequential decisions in regulated domains, which directly affects how the service may be deployed in enterprise or consumer-facing applications in these sectors.
Users relying on Gemini for medical diagnoses, legal guidance, financial advice, or psychological support are specifically cautioned against treating outputs as professional advice, and may not have recourse if they act on such outputs without independent professional consultation.
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