“The Service is billed in advance on a monthly or yearly basis respectively and is non-refundable. There will be no refunds or credits for partial months of service, downgrade refunds, or refunds for months unused with an open Account...”
This analysis describes what GitHub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The non-refund policy means users bear the full cost of any unused paid service period regardless of how or when they cancel or downgrade.
The updated terms establish a dedicated section governing AI features, including GitHub Copilot. The new language introduces formal definitions of 'AI Feature', 'Input' (content or context provided to an AI feature, including prompts, attachments, code, and conversation history), and 'Output' (responses and suggestions generated by the AI feature). The terms state that GitHub may use Input data for development and improvement of AI and machine learning models. Users of AI features should review the new section K to understand how their prompts, code, and conversation history may be processed.
View change record →You will not receive refunds or credits for partial months of service, downgrading your plan, or unused months while your account remains open.
How other platforms handle this
If you're on a paid subscription and Canva discontinues the Service you're using during your subscription, Canva will migrate or make available to you a substantially similar service provided by Canva (if available) and if it’s unable to do so, Canva will provide you a pro-rata refund of fees prepai...
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
If Customer terminates this Agreement because of Linear's uncured breach, Linear will refund any unused, prepaid Fees for the remainder of the then-current Subscription Period.
"The Service is billed in advance on a monthly or yearly basis respectively and is non-refundable. There will be no refunds or credits for partial months of service, downgrade refunds, or refunds for months unused with an open Account...Excerpt from GitHub's Terms of Service
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The non-refund policy means users bear the full cost of any unused paid service period regardless of how or when they cancel or downgrade.
You will not receive refunds or credits for partial months of service, downgrading your plan, or unused months while your account remains open.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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