Provision record
General Motors · GM Terms of Use · View original document ↗

User Indemnification Obligation

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Document Record

What it is

Users are required to defend and financially indemnify GM, including covering attorney's fees, for any claims arising from their use of the site, violations of the terms, violations of third-party rights, or harm caused by their submitted content. This obligation persists after the user stops using the site or the terms are otherwise terminated.

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This analysis describes what General Motors's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision requires users to bear financial responsibility for defending GM against third-party claims that arise from user conduct or content, including attorney's fees. The obligation survives termination of the terms, meaning it remains in force indefinitely after a user's account is closed or the agreement ends.

Consumer impact (what this means for users)

The agreement requires users to indemnify GM for all claims, damages, and attorney's fees arising from their site activity, content submissions, or violations of third-party rights. This obligation continues after a user's account is deleted or the terms otherwise end.

Cross-platform context

See how other platforms handle User Indemnification Obligation and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree to defend, indemnify and hold harmless GM, and its parent corporation, subsidiaries, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Web site; (ii) your violation of any term of these Terms of Service; (iii) your violation of any third party right, including without limitation any copyright, trademark, property, publicity or privacy right; or (iv) any claim that one of your User Submissions caused damage to a third party. This defense and indemnification obligation will survive these Terms of Service and your use of the Web site.

Excerpt from General Motors's GM Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Indemnification clauses in consumer contracts are subject to scrutiny under state unconscionability doctrine and consumer protection statutes.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
GM Terms of Use
Entity
General Motors
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074330
Document ID
CA-D-00614
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a3bb4d0654bfa47c9dca169fe2d6c14bd7819bfa825dcd124b3a3edff397ab2a
Analysis generated
July 12, 2026 15:39 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: General Motors
Document: GM Terms of Use
Record ID: CA-P-074330
Captured: 2026-07-12 15:39:21 UTC
SHA-256: a3bb4d0654bfa47c…
URL: https://conductatlas.com/platform/general-motors/gm-terms-of-use/provision/CA-P-074330/user-indemnification-obligation/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does General Motors's User Indemnification Obligation clause do?

This provision requires users to bear financial responsibility for defending GM against third-party claims that arise from user conduct or content, including attorney's fees. The obligation survives termination of the terms, meaning it remains in force indefinitely after a user's account is closed or the agreement ends.

How does this clause affect you?

The agreement requires users to indemnify GM for all claims, damages, and attorney's fees arising from their site activity, content submissions, or violations of third-party rights. This obligation continues after a user's account is deleted or the terms otherwise end.

Is ConductAtlas affiliated with General Motors?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by General Motors.