Once you create an account, GEICO can act on any instruction given using your password without questioning whether it is really you. If someone else accesses your account and GEICO was not directly negligent, GEICO is not responsible for the consequences.
This analysis describes what Geico's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause means that if someone gains access to your GEICO account password, they can make changes to your policy or personal information and GEICO will carry out those instructions, with limited liability unless GEICO itself was at fault.
Interpretive note: The practical effect of the 'directly due to negligence' standard depends on how GEICO's authentication practices are evaluated under applicable state data security and financial services regulations.
The updated terms remove explicit language that previously stated Geico would not be responsible for damages resulting from website use, technical failures, viruses, or service interruptions. Previously, the terms detailed specific categories of harm (performance failures, computer viruses, line failures) that Geico disclaimed responsibility for. The new terms no longer include these itemized liability limitations, though they establish a general acceptance framework requiring agreement to the terms as a condition of site access. The operational consequence is that the explicit liability shield for website-related harms is no longer stated in these terms.
View change record →Under this clause, unauthorized changes to your policy, payment method, or personal information made using your password are treated as authorized instructions by GEICO unless the breach was directly caused by GEICO's negligence. This shifts most credential-compromise risk onto the account holder.
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"When you select a password and sign-up in order to access GEICO's online policyholder services, you agree to the following conditions: GEICO is authorized to act on instructions received under your password without any requirement to question those instructions; GEICO is not liable for any unauthorized access to your personal information that is not directly due to the negligence of GEICO.Excerpt from Geico's Terms of Use
REGULATORY LANDSCAPE: This provision engages state identity protection and data security statutes, including the New York SHIELD Act and California's data security requirements, which impose affirmative security obligations on companies holding consumer personal information.
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This clause means that if someone gains access to your GEICO account password, they can make changes to your policy or personal information and GEICO will carry out those instructions, with limited liability unless GEICO itself was at fault.
Under this clause, unauthorized changes to your policy, payment method, or personal information made using your password are treated as authorized instructions by GEICO unless the breach was directly caused by GEICO's negligence. This shifts most credential-compromise risk onto the account holder.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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