Provision record
Geico · Geico Terms of Use · View original document ↗

Limitation of Liability

High severity Medium confidence Explicit document language Common · 286 of 352 platforms
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Document Record

What it is

GEICO limits its financial responsibility to you for any harm caused by using the website to the amount you paid to access the site. Since geico.com is a free website, this cap is effectively zero for most users.

This analysis describes what Geico's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If GEICO's website causes you harm, such as displaying incorrect policy information that leads to a coverage gap, the financial recovery available under this clause is functionally nil for most users who access the site for free.

Interpretive note: Enforceability of the liability cap and consequential-damage waiver varies by jurisdiction; some states do not permit such waivers in consumer contracts regardless of contractual choice-of-law provisions.

Recent Activity

This document changed recently

Medium Jul 8, 2026

The updated terms remove explicit language that previously stated Geico would not be responsible for damages resulting from website use, technical failures, viruses, or service interruptions. Previously, the terms detailed specific categories of harm (performance failures, computer viruses, line failures) that Geico disclaimed responsibility for. The new terms no longer include these itemized liability limitations, though they establish a general acceptance framework requiring agreement to the terms as a condition of site access. The operational consequence is that the explicit liability shield for website-related harms is no longer stated in these terms.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
May 7, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

This clause means that if errors, outages, viruses, or inaccurate information on geico.com cause you financial harm, your ability to recover damages from GEICO under these terms is capped at the cost of accessing the site, typically zero. The exclusion of consequential and incidental damages extends this limitation even to foreseeable harms.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
GEICO WILL NOT BE RESPONSIBLE FOR ANY DAMAGES OR INJURIES THAT ACCOMPANY OR RESULT FROM YOUR USE OF ITS SITES. THESE INCLUDE (BUT ARE NOT LIMITED TO) DAMAGES OR INJURY CAUSED BY ANY: (1) USE OF (OR INABILITY TO USE) THE SITES; (2) USE OF (OR INABILITY TO USE) ANY SITE TO WHICH YOU HYPERLINK FROM ITS WEBSITES; (3) FAILURE OF PERFORMANCE; (4) ERROR; (5) OMISSION; (6) INTERRUPTION; (7) DEFECT; (8) DELAY IN OPERATION OR TRANSMISSION; (9) COMPUTER VIRUS; OR (10) LINE FAILURE. WE ARE NOT LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES... FURTHERMORE, EXCEPT AS PROVIDED BELOW, WE ARE NOT LIABLE EVEN IF WE HAVE BEEN NEGLIGENT OR IF OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, OUR LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURIES AND CLAIMS OF ANY KIND... WILL NOT BE GREATER THAN THE AMOUNT YOU HAVE PAID TO ACCESS OUR SITES.

Excerpt from Geico's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: This provision implicates the FTC Act's prohibition on unfair or deceptive acts or practices, particularly where website errors or omissions affect insurance purchase or claims decisions by consumers.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Geico Terms of Use
Entity
Geico
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005053
Document ID
CA-D-00600
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5363814c97c904f16282575aa10c57d0678fba1e299e59ee4a0fc86890c32826
Analysis generated
May 7, 2026 15:36 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Geico
Document: Geico Terms of Use
Record ID: CA-P-005053
Captured: 2026-05-07 15:36:23 UTC
SHA-256: 5363814c97c904f1…
URL: https://conductatlas.com/platform/geico/geico-terms-of-use/provision/CA-P-005053/limitation-of-liability/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Geico's Limitation of Liability clause do?

If GEICO's website causes you harm, such as displaying incorrect policy information that leads to a coverage gap, the financial recovery available under this clause is functionally nil for most users who access the site for free.

How does this clause affect you?

This clause means that if errors, outages, viruses, or inaccurate information on geico.com cause you financial harm, your ability to recover damages from GEICO under these terms is capped at the cost of accessing the site, typically zero. The exclusion of consequential and incidental damages extends this limitation even to foreseeable harms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Geico?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Geico.