The agreement states that Ford and its suppliers will not be liable for damages including loss of data, lost profits, or business interruption arising from use of or inability to use the site, even where Ford has been notified of the possibility of such harm. This limitation applies regardless of prior notice of potential damage.
This analysis describes what Ford's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision limits Ford's financial exposure for damages arising from site use or unavailability, including loss of data and business interruption, even where Ford has received prior notice of the potential for such harm. The clause affects users who suffer losses connected to site use or outages.
Interpretive note: The enforceability of this limitation may vary significantly by jurisdiction; certain states and EU member states do not permit exclusion of consequential damages in consumer contracts, and applicable law may override the clause as written.
The updated terms establish automatic renewal for paid plans following the one-year trial period, meaning users will be enrolled in recurring billing unless they affirmatively cancel. The revised language also states that prices are subject to change, which means Ford retains the right to adjust fees during the subscription term. Under the updated agreement, equipped Ford vehicle owners transitioning from trial must enroll in a paid plan to continue service access. You can cancel the automatic renewal at any time through your Ford app account to halt recurring charges.
View change record →The updated Terms no longer disclose how Ford collects customer reviews, manages the third-party vendor (MaritzCX) responsible for survey administration, or applies moderation standards to published feedback. Previously, the Terms explained that reviews are moderated to remove profanity, fraud, personal identifying information, competitor references, dangerous behavior, and inadequate text. Users can no longer see these operational details or understand what standards govern how their submitted reviews are processed and displayed.
View change record →The provision was significantly expanded to include suppliers, specify examples of damages (data loss, profit loss, business interruption), add the phrase "or inability to use," and include a notification clause; severity increased from medium to more detailed and restrictive language.
View full change record →Under this clause, the agreement states that Ford and its suppliers will not be liable for loss of data, lost profits, or business interruption damages resulting from site use or unavailability, regardless of whether Ford was previously notified of the possibility of such damages. The enforceability of this limitation may vary depending on the jurisdiction and the nature of the claim.
How other platforms handle this
If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.
A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...
The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.
"In no event shall Ford Motor Company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Ford Motor Company's Internet site, even if Ford Motor Company or a Ford Motor Company authorized representative has been notified orally or in writing of the possibility of such damage.Excerpt from Ford's Terms and Conditions
REGULATORY LANDSCAPE: Limitation of liability clauses in consumer contracts engage state consumer protection statutes and FTC guidelines.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This provision limits Ford's financial exposure for damages arising from site use or unavailability, including loss of data and business interruption, even where Ford has received prior notice of the potential for such harm. The clause affects users who suffer losses connected to site use or outages.
Under this clause, the agreement states that Ford and its suppliers will not be liable for loss of data, lost profits, or business interruption damages resulting from site use or unavailability, regardless of whether Ford was previously notified of the possibility of such damages. The enforceability of this limitation may vary depending on the jurisdiction and the nature of the …
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ford.