Ford · Ford Terms and Conditions · View original document ↗

Limitation of Liability

Medium severity Medium confidence Explicitdocumentlanguage Common · 266 of 343 platforms
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Recent governance activity Ford recorded 20 documented changes in the last 30 days.
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Document Record

What it is

Ford is not responsible for any harm you suffer as a result of using ford.com, including financial losses, data loss, or other damages — direct or indirect.

This analysis describes what Ford's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause limits your ability to seek compensation from Ford for problems arising from using their website, even if those problems result from errors or issues on Ford's end.

Interpretive note: Enforceability of blanket liability exclusions varies significantly by jurisdiction; applicable law in some states and countries may limit or void portions of this clause regardless of what the agreement asserts.

Recent Activity

This document changed recently

Medium May 21, 2026

The updated Terms no longer disclose how Ford collects customer reviews, manages the third-party vendor (MaritzCX) responsible for survey administration, or applies moderation standards to published feedback. Previously, the Terms explained that reviews are moderated to remove profanity, fraud, personal identifying information, competitor references, dangerous behavior, and inadequate text. Users can no longer see these operational details or understand what standards govern how their submitted reviews are processed and displayed.

View change record →

Consumer impact (what this means for users)

If a user suffers financial, personal, or technical harm as a result of using ford.com — including reliance on inaccurate information published there — this clause asserts Ford bears no liability for those damages.

How other platforms handle this

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

Hulu Medium

You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.

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Ford has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
Ford shall not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

— Excerpt from Ford's Ford Terms and Conditions

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Broad liability exclusions in consumer-facing digital terms may engage FTC unfair practice standards and state consumer protection statutes that prohibit exclusion of liability for willful misconduct or gross negligence. Some jurisdictions, including California and EU member states, limit the enforceability of liability exclusions in consumer contracts. (2) GOVERNANCE EXPOSURE: Medium. Blanket liability exclusions covering all damage types are common in website terms but are not uniformly enforceable across jurisdictions, particularly for consumer-facing services. The clause as stated does not carve out liability for personal injury, death, or willful misconduct, which some jurisdictions require. (3) JURISDICTION FLAGS: EU consumer protection directives and UK consumer rights law generally prohibit exclusion of liability for death, personal injury, or fraudulent misrepresentation regardless of contractual terms. California courts may decline to enforce liability exclusions that are unconscionable or that violate state consumer protection statutes. (4) CONTRACT AND VENDOR IMPLICATIONS: Partners or third parties relying on ford.com content for commercial decisions should not assume the site's liability exclusion protects Ford in all commercial or B2B contexts; separate contractual arrangements may be warranted. (5) COMPLIANCE CONSIDERATIONS: Legal teams should review whether the liability exclusion is presented with the prominence required for enforceability in key jurisdictions, and whether any jurisdiction-specific carve-outs are necessary to ensure the clause does not conflict with mandatory consumer protection rules.

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Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC evaluates whether liability exclusion clauses in consumer-facing terms constitute unfair or deceptive practices, particularly where they disclaim all accountability for service failures
    File a complaint →
  • State AG
    State attorneys general in California and other jurisdictions with active consumer protection laws may evaluate enforceability of blanket liability exclusions in consumer website terms
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Ford Terms and Conditions
Entity
Ford
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-004935
Document ID
CA-D-00612
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f34ed228d3ef7be1a028b9714c844cb406ea0ff2e11d120e0eacd3b58c9b867d
Analysis generated
May 9, 2026 23:05 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ford
Document: Ford Terms and Conditions
Record ID: CA-P-004935
Captured: 2026-05-09 23:05:03 UTC
SHA-256: f34ed228d3ef7be1…
URL: https://conductatlas.com/platform/ford/ford-terms-and-conditions/limitation-of-liability/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Ford's Limitation of Liability clause do?

This clause limits your ability to seek compensation from Ford for problems arising from using their website, even if those problems result from errors or issues on Ford's end.

How does this clause affect you?

If a user suffers financial, personal, or technical harm as a result of using ford.com — including reliance on inaccurate information published there — this clause asserts Ford bears no liability for those damages.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 266 platforms. See the full comparison.

Is ConductAtlas affiliated with Ford?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ford.