Fiverr can suspend or permanently close your account at any time without giving you a reason, and can hold or refuse to process your payments if it chooses to do so.
This analysis describes what Fiverr's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Sellers who rely on Fiverr for income should know that their funds and account access can be restricted at any time without prior notice, which creates meaningful financial risk for active sellers with pending earnings.
Active sellers with pending earnings or ongoing orders face the risk of having their account suspended and funds withheld without advance notice, which could result in delayed or denied access to earned income. Buyers with active orders may also lose access to their account and associated order history during a suspension.
How other platforms handle this
Twilio may terminate or suspend your access to or use of the Services at any time, with or without cause, effective upon notice. Twilio may immediately suspend your account upon the occurrence of any of the following: (a) you fail to make a timely payment, or (b) we reasonably believe suspension is ...
GitHub has the right to suspend or terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. GitHub reserves the right to refuse service to anyone for any reason at any time. In the event of termination, we will make a ...
We may suspend or terminate your access to the Services at any time and for any reason, including but not limited to: (i) violation of this Agreement; (ii) our inability to verify your identity or the source of your funds; (iii) a request from law enforcement or government authorities; (iv) unexpect...
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"Fiverr reserves the right to temporarily or permanently disable your account, deny your access to the Platform, remove or edit any Content at any time and for any reason or no reason, in Fiverr's sole discretion, without liability to you. Fiverr may, at its sole discretion, withhold for review, refuse to process, restrict access to, or refund any payments or revenues.— Excerpt from Fiverr's Fiverr Terms of Service
REGULATORY LANDSCAPE: For EU/EEA sellers, this provision may require evaluation under the EU Platform-to-Business (P2B) Regulation (EU 2019/1150), which mandates that platforms provide at least 30 days' prior notice before restricting or terminating business user access, with limited exceptions for illegal content or serious security threats. The broad 'any reason or no reason' language in the current provision may not satisfy P2B notice and transparency requirements. The FTC Act's unfair practices standards are also engaged for US users. GOVERNANCE EXPOSURE: High for seller-side users in the EU/EEA. The P2B Regulation applies to sellers operating on Fiverr who have an EU establishment or who offer services to EU consumers, and the unilateral 'any reason or no reason' suspension language appears to conflict with P2B Article 4 notice requirements. For US sellers, the financial impact of fund withholding without defined timelines or procedural safeguards creates FTC Act exposure. JURISDICTION FLAGS: EU/EEA sellers face the most significant exposure under the P2B Regulation. UK sellers may be protected by equivalent UK legislation following Brexit. California residents may have additional protections under state consumer protection law. The 'sole discretion' language may be unenforceable in jurisdictions requiring good faith and fair dealing in commercial relationships. CONTRACT AND VENDOR IMPLICATIONS: Businesses using Fiverr as a primary sourcing channel for freelance services should assess continuity risk from potential account suspensions. The absence of defined review timelines for fund withholding creates cash flow uncertainty for seller-dependent businesses and should be flagged in operational risk assessments. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether Fiverr's current suspension and notification practices comply with EU P2B Regulation requirements, including whether Fiverr provides a statement of reasons and an internal complaint-handling mechanism as required by P2B Articles 4 and 11. A review of the fund-withholding policy's consistency with applicable payment service regulations in relevant jurisdictions is also advisable.
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Sellers who rely on Fiverr for income should know that their funds and account access can be restricted at any time without prior notice, which creates meaningful financial risk for active sellers with pending earnings.
Active sellers with pending earnings or ongoing orders face the risk of having their account suspended and funds withheld without advance notice, which could result in delayed or denied access to earned income. Buyers with active orders may also lose access to their account and associated order history during a suspension.
ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fiverr.