Fiverr Terms of Service

Fiverr's Terms of Service govern all activity on the Fiverr freelance marketplace, covering buyer purchases, seller service listings, payment processing, and account conduct for users worldwide. The agreement establishes that Fiverr charges sellers a 20% commission on earnings from each completed order and charges buyers a service fee calculated at checkout, with payment clearance periods of up to 14 days before seller funds are released. The terms also specify that intellectual property rights in delivered work transfer to the buyer only after full payment is received and the order is marked complete, and that Fiverr retains a license to use submitted content for platform operations and marketing.

This document is Fiverr's Terms of Service governing use of the Fiverr marketplace platform, establishing the contractual relationship between Fiverr International Ltd. and users acting as buyers, sellers, or both. The terms authorize Fiverr to collect service fees from both buyers and sellers on completed transactions, establish a structured dispute resolution process through Fiverr's internal mechanisms, and grant Fiverr a broad license to use seller-submitted content for platform and promotional purposes. Several provisions are operationally significant, including Fiverr's reservation of the right to suspend or remove accounts and content at its discretion, seller payment eligibility conditions tied to order completion and clearance periods, and intellectual property assignment terms that transfer ownership of delivered work to buyers only upon full payment; the agreement asserts broad discretion over account enforcement that may interact with platform dependency concerns for freelancers relying on Fiverr as a primary income source. The document engages consumer protection frameworks enforced by the FTC regarding disclosure and unfair practices, and may require evaluation under GDPR and CCPA given Fiverr's international user base and data collection practices described in referenced privacy documentation.

The agreement establishes a dual fee structure in which sellers pay a 20% commission on completed order earnings and buyers pay a service fee calculated at checkout, with seller funds held for a clearance period of up to 14 days following order completion. Under these terms, intellectual property rights in delivered work transfer to the buyer only upon full payment, meaning incomplete or disputed payments may affect IP ownership. The document reserves to Fiverr the right to suspend, restrict, or remove accounts and content at its discretion, subject to internal review procedures described in the terms.