Figma · Figma Terms of Service · View original document ↗

Unilateral Service Modification and Discontinuation

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 352 platforms
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Recent governance activity Figma recorded 4 documented changes in the last 30 days.
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Document Record

What it is

The agreement authorizes Figma to add, change, or remove features, modify storage or other limitations, or discontinue the Services entirely at any time and without prior notice. If a paid subscription service is discontinued, Figma will either provide a substantially similar service or issue a pro-rata refund for the remaining subscription period.

This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision authorizes Figma to alter service functionality or introduce new limitations without advance notice, which may affect ongoing workflows dependent on specific features. The pro-rata refund or substantially similar service alternatives apply only in cases of full service discontinuation for paid subscribers.

Recent Activity

This document changed recently

Medium Mar 31, 2026

The removal of the Subprocessors list link makes it less convenient for users, particularly enterprise and EU-based customers who rely on this information for data protection compliance, to verify which third parties Figma engages to process their data. While the subprocessor information may still exist on Figma's website, removing the direct link from the Terms of Service reduces accessibility and transparency. Enterprise customers and those subject to GDPR may need to contact Figma directly to access current subprocessor information.

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Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, Figma may modify features, add storage limitations, or discontinue the platform at any time without notice. For paid subscribers whose service is fully discontinued, the agreement provides either migration to a substantially similar service or a pro-rata refund; feature changes or limitations short of full discontinuation do not carry an express refund entitlement under these Terms.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Figma may, in its sole discretion, add, change, or remove features or functionality of the Services; modify or introduce limitations to storage or other features; or discontinue the Services altogether at any time without notice.

Excerpt from Figma's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Unilateral service modification clauses in consumer-facing SaaS agreements may engage consumer protection frameworks in the EU and UK that require adequate notice before material contract changes. California consumer protection statutes may also require reasonable notice for material service modifications. The document does not specify a notice period for feature modifications or storage limitation changes. (2) GOVERNANCE EXPOSURE: Low to Medium. For professional users with workflows dependent on specific Figma features, unannounced feature removal or storage limitation changes may create operational disruption. The absence of a notice requirement for feature-level changes is a consideration for organizations with compliance obligations tied to specific platform capabilities. (3) JURISDICTION FLAGS: EU/EEA consumer protection law generally requires adequate prior notice and, in some cases, a right of withdrawal before material service changes take effect. UK consumer contract regulations may impose similar requirements. The governing law clause designates California law, but EU/EEA mandatory consumer protection rules apply regardless of choice-of-law provisions for consumers in those jurisdictions. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should note that this clause applies to the Starter and Professional plans; Organization and Enterprise customers are governed by the Software Services Agreement which may contain different modification and discontinuation provisions. Vendor risk assessments should account for the possibility of unannounced feature changes affecting platform-dependent workflows. (5) COMPLIANCE CONSIDERATIONS: Customers with compliance obligations tied to specific Figma features should monitor platform release notes and communications. Legal teams should assess whether the absence of a notice period for feature changes conflicts with any contractual obligations to their own clients regarding platform availability or functionality.

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Provision details

Document information
Document
Figma Terms of Service
Entity
Figma
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014619
Document ID
CA-D-00205
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4106ee3ad0aa07e2637b5162e0bd4edf0940a8905d10a4f235130ed1e05cafcd
Analysis generated
July 9, 2026 06:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Figma
Document: Figma Terms of Service
Record ID: CA-P-014619
Captured: 2026-07-09 06:02:18 UTC
SHA-256: 4106ee3ad0aa07e2…
URL: https://conductatlas.com/platform/figma/figma-terms-of-service/provision/CA-P-014619/unilateral-service-modification-and-discontinuation/
Accessed: July 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Figma's Unilateral Service Modification and Discontinuation clause do?

This provision authorizes Figma to alter service functionality or introduce new limitations without advance notice, which may affect ongoing workflows dependent on specific features. The pro-rata refund or substantially similar service alternatives apply only in cases of full service discontinuation for paid subscribers.

How does this clause affect you?

Under this clause, Figma may modify features, add storage limitations, or discontinue the platform at any time without notice. For paid subscribers whose service is fully discontinued, the agreement provides either migration to a substantially similar service or a pro-rata refund; feature changes or limitations short of full discontinuation do not carry an express refund entitlement under these Terms.

Is ConductAtlas affiliated with Figma?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Figma.