The agreement requires that Claims against Figma be resolved through binding individual arbitration administered by NAM under its Comprehensive Dispute Resolution Rules, unless the Customer submits a written opt-out notice within 30 days of first agreeing to the Terms. The arbitrator holds exclusive authority to resolve threshold arbitrability issues, including whether the Terms are applicable or enforceable.
This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires disputes to proceed through individual arbitration rather than court, with the arbitrator holding exclusive authority to determine arbitrability. The 30-day opt-out window from first agreement is the sole mechanism by which a Customer may preserve the right to litigate Claims in court.
The removal of the Subprocessors list link makes it less convenient for users, particularly enterprise and EU-based customers who rely on this information for data protection compliance, to verify which third parties Figma engages to process their data. While the subprocessor information may still exist on Figma's website, removing the direct link from the Terms of Service reduces accessibility and transparency. Enterprise customers and those subject to GDPR may need to contact Figma directly to access current subprocessor information.
View change record →Under this clause, the agreement requires Customer to submit Claims against Figma to binding individual arbitration administered by NAM, with fees allocated per NAM rules unless a Claim is found frivolous. The arbitration may be conducted in writing, remotely, or in San Francisco, California.
Cross-platform context
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Compare across platforms →"ARBITRATION NOTICE: UNLESS CUSTOMER OPTS OUT OF ARBITRATION WITHIN 30 DAYS OF THE DATE CUSTOMER FIRST AGREES TO THESE TERMS BY FOLLOWING THE OPT-OUT PROCEDURE SPECIFIED IN THE "DISPUTE RESOLUTION" SECTION BELOW, THESE TERMS WILL, WITH LIMITED EXCEPTION, REQUIRE CUSTOMER TO SUBMIT CLAIMS CUSTOMER HAS AGAINST FIGMA TO BINDING AND FINAL ARBITRATION SOLELY ON AN INDIVIDUAL BASIS, AND NOT AS PART OF A CLASS, REPRESENTATIVE OR CONSOLIDATED ACTION. BY ENTERING INTO THESE TERMS, CUSTOMER AND FIGMA ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY.Excerpt from Figma's Terms of Service
(1) REGULATORY LANDSCAPE: The arbitration clause designates the Federal Arbitration Act as its governing law, which generally preempts state law restrictions on arbitration agreements.
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This provision requires disputes to proceed through individual arbitration rather than court, with the arbitrator holding exclusive authority to determine arbitrability. The 30-day opt-out window from first agreement is the sole mechanism by which a Customer may preserve the right to litigate Claims in court.
Under this clause, the agreement requires Customer to submit Claims against Figma to binding individual arbitration administered by NAM, with fees allocated per NAM rules unless a Claim is found frivolous. The arbitration may be conducted in writing, remotely, or in San Francisco, California.
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