Figma · Figma Terms of Service · View original document ↗

Customer Content Indemnification

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Document Record

What it is

The agreement requires the Customer to indemnify Figma and, at Figma's option, defend Figma against third-party claims arising from Customer Content or Customer's violation of the Terms, including reasonable legal fees and all associated costs.

This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a broad indemnification obligation on the Customer covering all third-party claims arising from Customer Content, including intellectual property disputes, which may create exposure for customers who upload content that is later subject to third-party claims.

Recent Activity

This document changed recently

Medium Mar 31, 2026

The removal of the Subprocessors list link makes it less convenient for users, particularly enterprise and EU-based customers who rely on this information for data protection compliance, to verify which third parties Figma engages to process their data. While the subprocessor information may still exist on Figma's website, removing the direct link from the Terms of Service reduces accessibility and transparency. Enterprise customers and those subject to GDPR may need to contact Figma directly to access current subprocessor information.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, the Customer is obligated to indemnify Figma for third-party claims arising from Customer Content or Terms violations, including legal fees. The indemnification obligation is triggered by any third-party claim and is not limited to claims arising from Customer's own misconduct.

Cross-platform context

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer will indemnify, hold harmless, and, at Figma's option, defend, Figma from any third party claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal fees, arising out of or related to (a) Customer Content; or (b) Customer's violation of these Terms.

Excerpt from Figma's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Customer indemnification obligations in SaaS agreements are a standard commercial practice and do not directly engage specific regulatory frameworks, though the breadth of the indemnification may interact with applicable consumer protection statutes that limit indemnification requirements in consumer contracts. EU consumer protection directives may limit the enforceability of broad indemnification clauses in consumer agreements. (2) GOVERNANCE EXPOSURE: Medium. The indemnification obligation covers claims arising from Customer Content broadly, which may include third-party intellectual property claims arising from content uploaded by Authorized Users. The obligation to defend at Figma's option introduces an additional financial exposure beyond damages. (3) JURISDICTION FLAGS: EU/EEA consumer protection frameworks may limit the enforceability of broad indemnification clauses against individual consumers. California courts may apply unconscionability analysis to indemnification obligations in standard-form consumer contracts. The indemnification obligation applies to all Customer account types including free accounts. (4) CONTRACT AND VENDOR IMPLICATIONS: Business customers using Figma to upload third-party content or client materials should assess whether their internal intellectual property clearance processes adequately manage the risk of third-party claims that could trigger this indemnification obligation. Legal teams should confirm that the indemnification obligation is covered by relevant insurance policies. (5) COMPLIANCE CONSIDERATIONS: Legal teams should review the types of content uploaded by Authorized Users and confirm that intellectual property rights are clear before uploading, as third-party IP claims arising from Customer Content would trigger the Customer's indemnification obligation to Figma. This is particularly relevant for design agencies, contractors, and businesses using third-party assets in their Figma projects.

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Provision details

Document information
Document
Figma Terms of Service
Entity
Figma
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014620
Document ID
CA-D-00205
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4106ee3ad0aa07e2637b5162e0bd4edf0940a8905d10a4f235130ed1e05cafcd
Analysis generated
July 9, 2026 06:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Figma
Document: Figma Terms of Service
Record ID: CA-P-014620
Captured: 2026-07-09 06:02:18 UTC
SHA-256: 4106ee3ad0aa07e2…
URL: https://conductatlas.com/platform/figma/figma-terms-of-service/provision/CA-P-014620/customer-content-indemnification/
Accessed: July 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention
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Frequently Asked Questions

What does Figma's Customer Content Indemnification clause do?

This provision establishes a broad indemnification obligation on the Customer covering all third-party claims arising from Customer Content, including intellectual property disputes, which may create exposure for customers who upload content that is later subject to third-party claims.

How does this clause affect you?

Under this clause, the Customer is obligated to indemnify Figma for third-party claims arising from Customer Content or Terms violations, including legal fees. The indemnification obligation is triggered by any third-party claim and is not limited to claims arising from Customer's own misconduct.

Is ConductAtlas affiliated with Figma?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Figma.