Provision record
Figma · Figma Privacy Policy (Superseded URL) · View original document ↗

Data Retention and Deletion upon Account Closure

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Document Record

What it is

The policy states that personal information is retained for the duration of service use or as necessary for listed business and legal purposes, and that requesting deletion of personal information requires the user to delete their Figma account entirely.

This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision conditions personal data deletion on full account deletion, meaning users cannot request removal of specific personal data categories while retaining their Figma account, which may interact with GDPR and CCPA data minimization and deletion rights depending on the specific data category and processing purpose involved.

Interpretive note: The policy does not specify which data categories are indispensable to account maintenance versus which could be deleted without full account closure, creating ambiguity about the proportionality of the account-deletion precondition under GDPR and CCPA.

Recent Activity

This document changed recently

Medium May 28, 2026

The updated terms now restrict how Figma may use personal information from children. Children may only use the Services through a Figma for Education Enterprise agreement with their school, and Figma explicitly prohibits using children's personal information to train or improve AI services, serve targeted advertisements, or enable third-party tracking. Parents may contact Figma if they learn a child provided personal information without consent outside of an education agreement.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this provision, a user who requests deletion of their personal information must also delete their Figma account, as the policy states that personal information is necessary to maintain the account. Certain data may be retained even after a deletion request to comply with legal requirements.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact Figma using the contact details in the Privacy Policy's Contact Us section to submit a verifiable deletion request. Note that the policy states deletion of personal information requires deletion of your Figma account. Be prepared to verify your identity as part of the request process.

Cross-platform context

See how other platforms handle Data Retention and Deletion upon Account Closure and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
We store the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and/or comply with applicable laws... You may request deletion of your personal information at any time as noted in "Your Privacy Rights", above, but that will require you to delete your account with us, as we need your personal information to maintain your account.

Excerpt from Figma's Privacy Policy (Superseded URL)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Figma Privacy Policy (Superseded URL)
Entity
Figma
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015827
Document ID
CA-D-00544
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f7f03821eec4a58f9dc0198f7828ff49a980d5d548d3fa82093da85a7a1559da
Analysis generated
July 9, 2026 08:53 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Figma
Document: Figma Privacy Policy (Superseded URL)
Record ID: CA-P-015827
Captured: 2026-07-09 08:53:35 UTC
SHA-256: f7f03821eec4a58f…
URL: https://conductatlas.com/platform/figma/figma-privacy-policy-superseded-url/provision/CA-P-015827/data-retention-and-deletion-upon-account-closure/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Figma's Data Retention and Deletion upon Account Closure clause do?

This provision conditions personal data deletion on full account deletion, meaning users cannot request removal of specific personal data categories while retaining their Figma account, which may interact with GDPR and CCPA data minimization and deletion rights depending on the specific data category and processing purpose involved.

How does this clause affect you?

Under this provision, a user who requests deletion of their personal information must also delete their Figma account, as the policy states that personal information is necessary to maintain the account. Certain data may be retained even after a deletion request to comply with legal requirements.

Is ConductAtlas affiliated with Figma?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Figma.