This analysis describes what FanDuel's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes FanDuel's operational authority to capture and retain customer communications as part of its standard business practices. This practice supports quality assurance, compliance documentation, and risk management functions across the organization.
The updated privacy policy no longer explicitly covers the FanDuel Fantasy Picks platform (www.fanduel.com/picks) and its mobile app. Previously, the policy stated it applied to the DFS Site, Skill Games Site, and Picks Site together. Now only the DFS Site and Skill Games Site are listed in the policy scope. This creates ambiguity about what privacy rules, data collection practices, retention periods, and user rights apply to your Fantasy Picks account. You should review FanDuel's website to determine whether a separate privacy policy governs Fantasy Picks data, or contact FanDuel directly to clarify what privacy terms apply to that service.
View change record →When a customer contacts FanDuel through any communication channel, the terms authorize capture and storage of that communication content and its use for purposes including employee training and institutional compliance obligations. Customers who initiate contact operate under the understanding that such communications will be recorded and retained.
How other platforms handle this
By setting your pages and repositories to be viewed publicly, you agree to allow others to view and fork your repositories within the GitHub Service. By setting your repositories to be viewed publicly, you agree to allow GitHub to display your User Content in ways to enable users to view, fork, and ...
We may update these Terms from time to time. If we make changes that we believe will materially affect your rights or obligations, we will notify you by email or through our developer channels. Your continued use of the Platform after we post updated Terms constitutes your acceptance of those change...
Shopify reserves the right to modify this Acceptable Use Policy at any time. Changes will be effective upon posting to the website. Your continued use of the Shopify Services following the posting of changes will constitute your acceptance of such changes.
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"If you contact us, by email, text message, phone call, or otherwise, in addition to any personal information we may receive, we may record and store the contents of those communications ourselves or using a third-party vendor. We may use the contents of these communications for training or other purposes and to satisfy our legal, auditing, and other obligations, or for any reason set forth in this Privacy Policy.— Excerpt from FanDuel's FanDuel Privacy Policy
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The provision establishes FanDuel's operational authority to capture and retain customer communications as part of its standard business practices. This practice supports quality assurance, compliance documentation, and risk management functions across the organization.
When a customer contacts FanDuel through any communication channel, the terms authorize capture and storage of that communication content and its use for purposes including employee training and institutional compliance obligations. Customers who initiate contact operate under the understanding that such communications will be recorded and retained.
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