Key Facts
What must users who find a modification to the Privacy Policy unacceptable do?
Eventbrite requires users who find a modification to the Privacy Policy unacceptable to cease accessing, browsing, and otherwise using the Services.
Where may a user's Personal Data still be available if it was transmitted before Eventbrite received a deletion or anonymization request?
Eventbrite acknowledges that a user's Personal Data may still be available in an Organizer's own databases if it was transmitted to the Organizer before Eventbrite received or took action on any deletion or anonymization request.
What rights does data protection law provide EEA users in respect of Personal Data Eventbrite holds about them?
Eventbrite acknowledges that data protection law provides EEA users with rights in respect of Personal Data Eventbrite holds about them, including the right to request a copy, rectification, restriction, or deletion of Personal Data, and the right to object to profiling.
Do EEA users have the right to request a copy, rectification, restriction, or deletion of Personal Data?
Eventbrite acknowledges that data protection law provides EEA users with rights in respect of Personal Data Eventbrite holds about them, including the right to request a copy, rectification, restriction, or deletion of Personal Data, and the right to object to profiling.
What does Eventbrite share with third parties or social media platforms?
Eventbrite shares users' email addresses or other contact details with third parties or social media platforms so that those parties can identify users or identify other individuals with similar attributes to users.
What may Eventbrite use users' Personal Data for?
Eventbrite may use users' Personal Data for its marketing and advertising purposes, including by email, SMS marketing, display media, and targeting other devices such as tablets, mobile devices, and televisions.
How may Eventbrite use users' Personal Data for its marketing and advertising purposes?
Eventbrite may use users' Personal Data for its marketing and advertising purposes, including by email, SMS marketing, display media, and targeting other devices such as tablets, mobile devices, and televisions.
Is Eventbrite responsible for the actions of Organizers with respect to users' Personal Data?
Eventbrite is not responsible for the actions of Organizers, their Third Party Organizers, or other downstream recipients of users' Personal Data, with respect to that Personal Data.
Can Eventbrite update or modify the Privacy Policy?
Eventbrite reserves the right, in its sole discretion, to update or modify the Privacy Policy at any time.
Does Eventbrite reserve the right, in its sole discretion, to update or modify the Privacy Policy?
Eventbrite reserves the right, in its sole discretion, to update or modify the Privacy Policy at any time.
Summary
This Privacy Policy explains how Eventbrite collects your personal information, uses it for its own marketing across email, SMS, and devices, and shares it with event organizers and third-party platforms. Eventbrite will not sell your personal information, but once it is passed to an organizer, Eventbrite is not responsible for what that organizer does with it. If Eventbrite changes this policy and you disagree with the change, your only option is to stop using the service entirely.
Analysis
Eventbrite's Privacy Policy establishes the conditions under which Eventbrite collects, uses, shares, and retains users' Personal Data across its Services. Eventbrite collects Personal Data upon voluntary submission, may infer additional attributes such as age range, gender, and parental status from user behavior, and may use Personal Data for marketing and advertising across email, SMS, display media, and multiple device types. Personal Data is shared with Organizers, who receive and may independently use information submitted in connection with their events, and Eventbrite shares contact details with third parties and social media platforms for identification and audience-building purposes; Eventbrite expressly commits not to sell Personal Data to third parties. Eventbrite retains sole discretion to modify the Policy at any time, and a user's only mechanism to reject a modification is to cease all use of the Services; deletion or anonymization requests submitted to Eventbrite do not reach data already held in Organizers' independent databases, and Eventbrite bears no stated responsibility for how Organizers or downstream recipients handle Personal Data.
What this means for you
As an individual user, your Personal Data is collected when you voluntarily submit it, and Eventbrite may also infer additional details about you — such as age range, gender, and parental status — from how you use the Services. Your contact details may be shared with third parties and social media platforms to identify you or build similar-audience profiles, and your Personal Data may be used by Eventbrite for marketing across multiple channels and device types. Once information is shared with an Organizer, Eventbrite bears no responsibility for that Organizer's handling of it, and a deletion request you submit to Eventbrite does not automatically remove data already held in an Organizer's own databases. If you are in the EEA, data protection law provides you with enforceable rights to request a copy, correction, restriction, or deletion of your Personal Data held by Eventbrite, and to object to profiling.
3 important changes detected
5 versions captured · Last updated: July 2026
What changed
Eventbrite added a new section formally disclosing the appointment of a Data Protection Officer accessible via dpo@bendingspoons.com, provided through parent company Bending Spoons S.p.A. The policy also adds a contact for general privacy inquiries at privacy@eventbrite.com. These changes restructure the policy to introduce explicit data protection officer contact information and clarify privacy inquiry channels, which were not previously disclosed in this form.
Why this matters
The updated policy now explicitly names a Data Protection Officer and provides direct contact information for data protection inquiries (dpo@bendingspoons.com) and general privacy matters (privacy@eventbrite.com). Previously, these contact channels were not formally disclosed in this structure. Users who have concerns about data processing under GDPR or UK GDPR now have an explicit point of contact designated for those matters.
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What changed
Eventbrite updated its Privacy Policy on June 23, 2026 to add complaint and escalation procedures for UK-based users and all users in applicable jurisdictions. The policy now explicitly states that UK users can lodge data protection complaints directly with Eventbrite at privacy@eventbrite.com, and that complaints will be handled according to ICO guidelines. The updated terms also add language stating that all users have the right to lodge complaints with national data protection authorities in their jurisdiction if they believe Eventbrite has violated privacy laws or not adequately addressed their requests. Previously, the policy directed users to contact support for urgent issues but did not specify formal complaint procedures or regulatory escalation rights.
Why this matters
The updated terms establish formal procedures for UK-based users to lodge data protection complaints directly with Eventbrite via privacy@eventbrite.com, with assurance that complaints will follow ICO guidelines. The revised policy also confirms that all users have the right to escalate complaints to their national data protection authority or applicable regulator if they believe Eventbrite has violated privacy laws or has not adequately addressed their request. Previously, the policy referenced a Data Privacy Framework Notice but did not specify complaint procedures or regulatory escalation pathways. These additions clarify existing legal rights under UK and EU data protection law rather than creating new consumer obligations.
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June 2, 2026
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Eventbrite added two sentences to their privacy policy header on June 2, 2026, informing users that Support representatives are temporarily unavailable and providing an alternative email contact (contactsupport@eventbrite.com) for urgent …
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