7 Total
2 High severity
4 Medium severity
1 Low severity
Summary

This document establishes Eventbrite's practices for collecting, using, and sharing personal data from users who browse events, purchase tickets, or organize events on the platform. The policy authorizes Eventbrite to collect name, email, payment information, location data, and browsing behavior, and requires that personal data provided during event registration—including name, email, and ticket details—be shared with event organizers, whose data handling is governed by their own privacy policies. Users may submit requests through Eventbrite's privacy portal to opt out of the sale or sharing of personal data for targeted advertising purposes.

Technical / Legal Breakdown

This document is Eventbrite's Privacy Policy (last updated January 13, 2026), governing the collection, use, disclosure, and retention of personal data across Eventbrite's platform, including its event discovery, ticketing, and organizer tools, with the stated legal bases varying by jurisdiction (consent, legitimate interests, and contractual necessity under GDPR frameworks; and compliance with CCPA/CPRA for California residents). The policy states that Eventbrite collects a broad range of personal data including names, contact information, payment data, location data, device identifiers, browsing behavior, and event attendance history, and the terms authorize sharing this data with event organizers, advertising partners, analytics providers, and other third parties for purposes including targeted advertising and cross-context behavioral advertising. The policy's authorization of sharing attendee personal data directly with event organizers is operationally significant because it means individual organizers, who are independent third parties with their own privacy practices, receive attendee data that is then governed by those organizers' own policies rather than Eventbrite's, creating a data exposure path that may not be fully apparent to attendees at the point of ticket purchase. The policy engages GDPR and UK GDPR for EU and UK residents, CCPA/CPRA for California residents, and references additional state privacy laws (Virginia, Colorado, Connecticut, and others); it includes a dedicated section on individual rights including access, deletion, correction, portability, and opt-out of sale or sharing of personal data for targeted advertising. Material compliance considerations include the adequacy of consent mechanisms for behavioral advertising, the lawfulness of international data transfers (including Standard Contractual Clauses), and the delineation of controller and processor roles between Eventbrite and event organizers.

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1 important change detected

3 versions captured · Last updated: June 2026

What changed Eventbrite added two sentences to their privacy policy header on June 2, 2026, informing users that Support representatives are temporarily unavailable and providing an alternative email contact (contactsupport@eventbrite.com) for urgent issues. The policy's substantive content and last-updated date remain unchanged. This is a procedural notice, not a change to privacy rights, data practices, or user obligations.
Why this matters This change does not alter Eventbrite's privacy practices, data collection, or user rights. It adds a temporary notice stating that Support representatives are unavailable and directs users to email contactsupport@eventbrite.com for urgent issues. The privacy policy's substantive terms remain as previously published.
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Recent Provision Changes Jun 2, 2026

Added (1)
Broad Personal Data Collection Scope Medium

This new provision explicitly enumerates the broad scope of personal data collection (including payment information and automated tracking), which expands transparency about data practices beyond what was previously disclosed.

Removed (3)
AI and Machine Learning Data Use

Removal of this provision eliminates explicit disclosure about AI/ML use cases, making it unclear whether the policy still permits these practices or simply chose not to highlight them.

Cookie and Behavioral Tracking Technologies

Removal of specific cookie/tracking technology provisions reduces transparency, though cookie practices may now be covered implicitly under 'Broad Personal Data Collection Scope' and third-party integrations.

Third-Party Analytics and Advertising Integrations

Elimination of this standalone provision reduces specificity about which third-party vendors process data, though some coverage may exist under behavioral advertising opt-out language.

Modified (6)
Attendee Data Shared With Event Organizers

Previous version had empty excerpt; current version now provides specific details about event organizer data sharing and policy differences.

Behavioral Advertising and Data Sale Opt-Out

Previous version had empty excerpt; current version now clarifies mechanisms for opting out (account settings and privacy portal) and explicitly defines data sharing as potential 'sale' or 'sharing' under privacy laws.

Children's Privacy Restriction

Previous version had empty excerpt; current version now specifies age threshold as under 16 (more restrictive than typical 13-year-old COPPA standard) and outlines deletion procedures.

International Data Transfers

Previous version had empty excerpt; current version now explicitly mentions Standard Contractual Clauses and EU data protection mechanisms.

User Privacy Rights (Access, Deletion, Portability, Correction)

Previous version had empty excerpt; current version now provides specific contact methods (privacy portal and privacy@eventbrite.com) and clarifies location-dependent rights application.

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High — 2 provisions
Medium — 4 provisions
Low — 1 provision

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Cross-platform context

See how other platforms handle Attendee Data Shared With Event Organizers and similar clauses.

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Mapped Governance Frameworks

CCPA/CPRA
California, USA
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured June 2, 2026 20:24 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000286
Version ID CA-V-003338
SHA-256 78b07e0c3a80c0e21762d57ae2b903db99af6000b7bdede281bd492aa7cbdb7d
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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