Epic can suspend or permanently close your account and cut off access to all your games and purchased content for a range of reasons, including inactivity for a long time or because Epic decides to stop offering a product.
This analysis describes what Epic Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Account termination results in loss of access to all Licensed Products and In-Game Content associated with the account, including purchased items, and the revocable license model means there is no guaranteed right to a refund of amounts spent.
The provision now includes specific enumerated grounds (a-f) for suspension/termination, adding clarity about multi-account violations and inactivity thresholds.
View full change record →Your entire Epic Games library, including all paid-for skins, V-Bucks, and other In-Game Content, can be lost if Epic terminates your account for any of the listed reasons, including prolonged inactivity, without a guaranteed refund mechanism under the agreement's terms.
How other platforms handle this
If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).
we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.
If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...
"Epic can suspend or terminate your use of Licensed Products, including by closing your Epic Games Account, if: (a) you violate these Terms; (b) we are required to do so by law; (c) you engage in conduct that could cause harm or legal liability to Epic or our users; (d) you create more than one account for yourself in a game in violation of rules for that game; (e) your account has been inactive for a prolonged period; or (f) we decide to stop offering a Licensed Product.Excerpt from Epic Games's Terms of Service
REGULATORY LANDSCAPE: Account termination clauses that result in loss of paid digital content engage consumer protection frameworks in the EU (particularly the Directive on Digital Content and Digital Services), the UK (Consumer Rights Act 2015), …
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Account termination results in loss of access to all Licensed Products and In-Game Content associated with the account, including purchased items, and the revocable license model means there is no guaranteed right to a refund of amounts spent.
Your entire Epic Games library, including all paid-for skins, V-Bucks, and other In-Game Content, can be lost if Epic terminates your account for any of the listed reasons, including prolonged inactivity, without a guaranteed refund mechanism under the agreement's terms.
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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