The policy prohibits using ElevenLabs as a component of coordinated disinformation operations, influence campaigns, or automated systems generating synthetic content at scale to manipulate public opinion.
This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision addresses the use of AI voice generation infrastructure in information operations, which engages both domestic and foreign election interference statutes and is an active focus of FTC and DOJ enforcement attention; enterprise users with high-volume API usage should assess whether their use cases could be characterized as coordinated synthetic content generation at scale.
Interpretive note: The policy does not define the threshold volume or operational characteristics that distinguish prohibited coordinated inauthentic behavior from legitimate high-volume content generation, creating ambiguity for enterprise API users with automated workflows.
This new provision specifically targets coordinated inauthentic behavior and influence operations, addressing systematic misuse beyond individual false statements.
View full change record →Under this provision, users may not integrate ElevenLabs into automated workflows designed to produce disinformation content at scale or to conduct coordinated influence operations; this applies to both individual and enterprise users operating API-based content pipelines.
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You agree not to post, upload, publish, submit or transmit any content that: (i) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any ...
You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Services in any medium; (ii) using any automated system, including 'robots,' 'spiders,' 'offline readers,' etc., to access the Services; (iii) transmitting spam, chain lett...
You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated 'scraping'; (ii) using any automated system, including without limitation 'robots,' 's...
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"You may not use ElevenLabs to create content as part of coordinated inauthentic behavior, influence operations, or automated disinformation campaigns, including using the platform to generate large volumes of synthetic content designed to manipulate public opinion.— Excerpt from ElevenLabs's ElevenLabs Usage Policy
(1) REGULATORY LANDSCAPE: Federal statutes addressing foreign influence operations and domestic election interference apply to coordinated synthetic media campaigns. The FTC Act's prohibition on deceptive practices applies to influence operations targeting US consumers. The EU AI Act addresses AI systems used for manipulation and subliminal influence. Platform-level obligations under the Digital Services Act for very large online platforms address systemic disinformation risks. (2) GOVERNANCE EXPOSURE: Medium. The provision is relevant primarily to users operating at scale, including marketing technology firms, political consultants, and media automation platforms. The definition of prohibited coordinated behavior is not operationally specified in the policy, creating interpretive ambiguity for high-volume users. (3) JURISDICTION FLAGS: US federal election interference statutes apply to foreign-directed influence operations; state-level synthetic media disclosure laws in California and other states apply to coordinated political content. EU member state implementation of AI Act prohibited practices provisions creates additional compliance obligations for EU-facing deployments. (4) CONTRACT AND VENDOR IMPLICATIONS: Marketing technology and content automation companies integrating ElevenLabs should assess whether their pipeline architectures could be characterized as coordinated inauthentic behavior systems under this provision, and should document legitimate use case justifications for high-volume synthetic content generation. (5) COMPLIANCE CONSIDERATIONS: Enterprise users operating at scale should implement use-case documentation and review procedures to distinguish legitimate high-volume content generation from prohibited influence operations, and should assess applicable state and federal disclosure requirements for AI-generated content in their distribution channels.
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This provision addresses the use of AI voice generation infrastructure in information operations, which engages both domestic and foreign election interference statutes and is an active focus of FTC and DOJ enforcement attention; enterprise users with high-volume API usage should assess whether their use cases could be characterized as coordinated synthetic content generation at scale.
Under this provision, users may not integrate ElevenLabs into automated workflows designed to produce disinformation content at scale or to conduct coordinated influence operations; this applies to both individual and enterprise users operating API-based content pipelines.
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