You cannot use bots or automated scripts to generate large volumes of content through ElevenLabs in ways that go beyond normal use, or try to get around any technical limits ElevenLabs has put in place.
This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision is relevant to developers and API users who build automated workflows; it establishes that ElevenLabs reserves the right to determine what constitutes 'legitimate' use at scale, which could affect API-dependent products.
Interpretive note: The standard of 'inconsistent with legitimate use' is not defined, leaving the threshold for prohibited automated use subject to ElevenLabs' sole interpretive discretion.
This provision was replaced by the more policy-focused 'Prohibited Use in Automated Disinformation Systems', narrowing scope from general rate-limiting enforcement to political misuse only.
View full change record →Developers and businesses using the ElevenLabs API for automated audio generation at scale should ensure their use cases fall within the platform's commercial API tier terms, as this provision could result in account suspension for uses deemed inconsistent with legitimate service use.
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You may not access or use, or help another person to access or use our Services in any of the following circumstances: In violation of any applicable law or regulation. To develop products or services that compete with our Services, including to develop or train any artificial intelligence, machine ...
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You may not use the Service in a manner that violates any applicable laws or regulations, interferes with or disrupts AT&T's network, harms other users, or in ways that AT&T determines in its sole discretion are excessive, abusive, or otherwise inconsistent with AT&T's network management practices.
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"You may not use the Services to engage in automated, bulk, or scripted generation of content at a scale or in a manner inconsistent with legitimate use of the Services, or to circumvent rate limits, access controls, or other technical measures implemented by ElevenLabs.— Excerpt from ElevenLabs's ElevenLabs Usage Policy
(1) REGULATORY LANDSCAPE: This provision is primarily a contractual use restriction rather than a regulatory compliance provision. However, automated content generation at scale may engage the EU's DSA provisions on systemic risks from very large platforms, and in certain contexts may implicate FTC guidance on automated deceptive practices. (2) GOVERNANCE EXPOSURE: Low to Medium for most users. Higher for enterprise API customers running high-volume automated pipelines, where the 'sole discretion' standard for what constitutes legitimate use creates interpretive uncertainty and potential operational disruption risk. (3) JURISDICTION FLAGS: No specific jurisdiction creates heightened regulatory exposure for this provision in isolation. The provision's interaction with DSA systemic risk provisions is most relevant for very large-scale commercial deployments in the EU. (4) CONTRACT AND VENDOR IMPLICATIONS: API customers should ensure their commercial agreements with ElevenLabs clearly specify permitted volumes and use patterns to avoid ambiguity about what constitutes compliant automated use. Rate limit and access control circumvention prohibitions are standard and broadly enforceable. (5) COMPLIANCE CONSIDERATIONS: Developer and API integration teams should document their automated use cases and ensure they are covered by an appropriate ElevenLabs commercial tier to avoid inadvertent AUP violations from scale-related usage.
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This provision is relevant to developers and API users who build automated workflows; it establishes that ElevenLabs reserves the right to determine what constitutes 'legitimate' use at scale, which could affect API-dependent products.
Developers and businesses using the ElevenLabs API for automated audio generation at scale should ensure their use cases fall within the platform's commercial API tier terms, as this provision could result in account suspension for uses deemed inconsistent with legitimate service use.
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