You cannot use ElevenLabs to create a voice that impersonates a real person in a way that could deceive people or harm that person's reputation.
This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Impersonation using AI voice technology creates direct fraud, defamation, and reputational harm risks; this provision establishes ElevenLabs' policy position and sets user liability for such uses.
Interpretive note: The policy does not address satire or parody carve-outs, leaving the boundary between prohibited impersonation and permissible expressive use ambiguous.
Users who create synthetic audio that impersonates identifiable real individuals in a deceptive or harmful way are in violation of this provision and face account termination, as well as potential civil liability for defamation, fraud, or identity misrepresentation.
How other platforms handle this
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We review account behavior and content that Members create, send, and publish in Mailchimp, including Campaigns and Websites.
We allow Content that names individuals in the highest positions in a company who have broad influence over the work environment, as long as the Content describes the individual's behavior or performance at work.
"You may not use the Services to impersonate any real person, including public figures, in a manner that is likely to deceive others or cause harm to that individual's reputation or safety.Excerpt from ElevenLabs's Usage Policy
(1) REGULATORY LANDSCAPE: This provision engages common law defamation and right of publicity doctrines, state identity fraud and impersonation statutes, the FTC Act's prohibition on deceptive practices, and the EU AI Act's transparency obligations for …
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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Impersonation using AI voice technology creates direct fraud, defamation, and reputational harm risks; this provision establishes ElevenLabs' policy position and sets user liability for such uses.
Users who create synthetic audio that impersonates identifiable real individuals in a deceptive or harmful way are in violation of this provision and face account termination, as well as potential civil liability for defamation, fraud, or identity misrepresentation.
ConductAtlas has identified this type of provision across 142 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.