This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The cap limits the maximum financial recovery a user can obtain from ElevenLabs for any claim, which may be significantly lower than actual damages suffered.
No matter the nature or size of your claim against ElevenLabs, your total recovery is limited to the greater of $100 USD or what you paid ElevenLabs in the prior 12 months.
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"The total liability of ElevenLabs for any claim...is limited to the greater of: (i) One Hundred United States Dollars ($100 USD); and (ii) the amount paid by you to use our Services in the 12 months preceding the claim.Excerpt from ElevenLabs's Terms of Service (non-EEA)
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The cap limits the maximum financial recovery a user can obtain from ElevenLabs for any claim, which may be significantly lower than actual damages suffered.
No matter the nature or size of your claim against ElevenLabs, your total recovery is limited to the greater of $100 USD or what you paid ElevenLabs in the prior 12 months.
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
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