The document prohibits using ElevenLabs' voice synthesis capabilities to impersonate individuals for fraudulent or deceptive purposes, including creating audio designed to mislead or manipulate through false identity. This restriction applies to all users and all generated content.
This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision addresses a primary misuse vector for AI voice synthesis technology, specifically fraud and impersonation enabled by synthetic voice generation. Under this clause, users who generate content for fraudulent impersonation purposes are in breach of the stated terms and subject to enforcement action.
Scope expanded from financial fraud-focused to broader deceptive impersonation; severity increased from medium to high; added explicit mention of voice synthesis impersonation and psychological manipulation tactics.
View full change record →This provision prohibits users from generating voice content intended to impersonate real individuals for deceptive, fraudulent, or manipulative purposes. The agreement establishes this restriction across all use cases and account types, with enforcement up to and including account suspension.
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You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card...)
Bypass or ignore instructions contained in our robots.txt file that controls automated access to portions of our Services;
Send content created in Mailchimp through another service.
"You may not use ElevenLabs to facilitate fraud, including using voice synthesis to impersonate individuals for deceptive purposes, create misleading content, or manipulate individuals through false identity claims.Excerpt from ElevenLabs's Safety Policy
1) REGULATORY LANDSCAPE: This provision engages FTC Act Section 5 regarding unfair and deceptive practices, as well as the FTC's 2024 final rule on government and business impersonation.
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This provision addresses a primary misuse vector for AI voice synthesis technology, specifically fraud and impersonation enabled by synthetic voice generation. Under this clause, users who generate content for fraudulent impersonation purposes are in breach of the stated terms and subject to enforcement action.
This provision prohibits users from generating voice content intended to impersonate real individuals for deceptive, fraudulent, or manipulative purposes. The agreement establishes this restriction across all use cases and account types, with enforcement up to and including account suspension.
ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.
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