ElevenLabs Safety Policy

This document explains how ElevenLabs polices its platform: it actively monitors what users do, blocks cloning of celebrity voices entirely, and can ban users who seriously or repeatedly break its rules. ElevenLabs can also share information about users or their content with law enforcement when legally required or when illegal activity is detected. EU users have a six-month window to appeal enforcement actions taken against their content or account.

This document establishes ElevenLabs' operational safety framework for its AI voice platform, setting out active enforcement mechanisms, access controls, and cooperation obligations. ElevenLabs monitors platform activity for Prohibited Usage Policy violations using AI classifiers, human reviewers, and internal investigations, and subjects violators to enforcement actions including bans. Access to the Professional Voice Cloning tool is gated behind technological verification, and the cloning of celebrity and other high-risk voices is blocked as a hard product-level restriction. Generated content is traceable back to the originating user by system design, and ElevenLabs refers criminal or illegal activity to law enforcement while responding to lawful governmental inquiries and maintaining established policies for cooperation with authorities regarding prohibited content.

Content you generate on ElevenLabs is linked to your account by design and is not anonymous — ElevenLabs can identify who created any piece of content in order to detect and respond to abuse. Your platform activity is subject to ongoing monitoring by automated and human reviewers, and serious or repeated policy violations can result in a ban. Celebrity and other high-risk voice cloning is blocked entirely as a product feature, and the Professional Voice Cloning tool requires technological verification before you can access it. Privacy protections in ElevenLabs' systems apply to users who act in good faith. If you are an EU user and ElevenLabs takes an action against your content or account, you have six months to submit an appeal; EU users can also report content they believe may be illegal by using the notification mechanism ElevenLabs provides under DSA Article 16.