Provision record
ElevenLabs · ElevenLabs Privacy Policy · View original document ↗

Voice Recording Collection and AI Model Training

High severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

When you upload voice recordings or use voice cloning features, ElevenLabs collects and stores that audio data and the policy states it may be used to improve ElevenLabs' AI systems.

This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Voice recordings may constitute biometric identifiers under laws in Illinois, Texas, Washington, and potentially under GDPR Article 9, which impose specific consent, retention, and destruction requirements beyond standard personal data rules.

Interpretive note: Whether voice recordings processed by ElevenLabs constitute biometric data under GDPR Article 9 or state biometric statutes depends on how the data is used and whether it is capable of identifying individuals, which the policy does not fully specify.

Clause Stability Stable

0
Changes
3
Months Monitored
May 12, 2026
First Seen
May 20, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

The policy authorizes collection and processing of voice recordings you upload, including for AI model improvement purposes; users in states with biometric privacy laws or in the EEA may have specific rights or protections applicable to this data that go beyond general privacy rights.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@elevenlabs.io to request deletion of voice recordings or audio data associated with your account. Specify the data types you wish to have deleted and include your account email address.

How other platforms handle this

Roblox Medium

To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Skillshare Medium

When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We collect voice recordings, audio files, and related data that you upload or create using our Services. This may include voice samples provided for voice cloning, audio content generated through our platform, and any other audio data you submit. We may use this information to provide, maintain, and improve our Services, including training and improving our AI models.

Excerpt from ElevenLabs's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Voice recordings used for voice cloning may qualify as biometric identifiers under Illinois BIPA, Texas CUBI, and Washington's biometric privacy statute, each of which imposes informed written consent, publicly available retention schedules, …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
ElevenLabs Privacy Policy
Entity
ElevenLabs
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-012017
Document ID
CA-D-00834
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1f2a995f1b8daa846c7d2fa492a9dd64463d547f110526cce0c221a895b9506d
Analysis generated
May 12, 2026 17:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Privacy Policy
Record ID: CA-P-012017
Captured: 2026-05-12 17:09:11 UTC
SHA-256: 1f2a995f1b8daa84…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-privacy-policy/provision/CA-P-012017/voice-recording-collection-and-ai-model-training/
Accessed: Aug. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ElevenLabs's Voice Recording Collection and AI Model Training clause do?

Voice recordings may constitute biometric identifiers under laws in Illinois, Texas, Washington, and potentially under GDPR Article 9, which impose specific consent, retention, and destruction requirements beyond standard personal data rules.

How does this clause affect you?

The policy authorizes collection and processing of voice recordings you upload, including for AI model improvement purposes; users in states with biometric privacy laws or in the EEA may have specific rights or protections applicable to this data that go beyond general privacy rights.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.