The policy states that ElevenLabs does not knowingly collect personal data from users under age 13 and commits to deleting such data if discovered, consistent with COPPA requirements.
This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a COPPA-aligned age restriction and deletion commitment for under-13 user data, which is a standard compliance baseline; however, the policy does not describe age verification mechanisms, which may be relevant to enforcement context.
Removed user reporting mechanism ('If you believe we may have collected information from a child under 13, please contact us').
View full change record →Under this clause, children under 13 are not intended users of the platform, and ElevenLabs commits to deleting data found to have been collected from users in that age group. Parents who believe their child's data has been collected can contact ElevenLabs to request deletion.
How other platforms handle this
to request that your data be transferred to a third party (data portability)
Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.
Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
"Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.Excerpt from ElevenLabs's Privacy Policy
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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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This provision establishes a COPPA-aligned age restriction and deletion commitment for under-13 user data, which is a standard compliance baseline; however, the policy does not describe age verification mechanisms, which may be relevant to enforcement context.
Under this clause, children under 13 are not intended users of the platform, and ElevenLabs commits to deleting data found to have been collected from users in that age group. Parents who believe their child's data has been collected can contact ElevenLabs to request deletion.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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