eBay scans and filters messages that users send to each other through eBay's messaging tools, monitoring content for policy compliance and fraud prevention.
Private messages you send to other eBay users are not truly private — eBay reads and analyzes them, which may be unexpected for users who believe their communications are confidential.
Message scanning programs must comply with applicable wiretapping and communications privacy laws (e.g., ECPA in the US, ePrivacy Directive in the EU). Legal teams should assess whether adequate notice and consent is provided for message interception and whether this practice is consistent with GDPR Article 6 legitimate interests assessments.
Compliance intelligence locked
Regulatory citations, enforcement risk, and due diligence action items.
Watcher: regulatory citations. Professional: full compliance memo.
eBay collects an extensive range of personal data including financial details, government IDs, biometric data (for sellers), browsing behavior, and location data, and shares this information with advertising partners, payment processors, and other third parties for targeted marketing and fraud detection. Consumers' messages sent through eBay's platform may be filtered and scanned, and their data may be transferred internationally across eBay's global affiliates. You can manage your communication preferences, advertising settings, and submit data rights requests through eBay's Privacy Center at https://www.ebayinc.com/company/privacy-center/privacy-contact/.