This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Prohibiting class and collective arbitration and joinder means users generally must arbitrate individually, limiting the practical ability to pursue small or shared grievances collectively.
Users are prohibited from participating in class or collective arbitration or joining their claims with others, except as the AAA's Supplementary Rules for Multiple Case Filings expressly permit.
How other platforms handle this
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
except disputes relating to the enforcement or validity of your, your licensors', our, or our licensors' intellectual property rights
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"There shall be no class or collective arbitration, or joinder of claims, except as provided for in the AAA's Supplementary Rules for Multiple Case Filings.— Excerpt from Duolingo's Duolingo Terms of Service
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Prohibiting class and collective arbitration and joinder means users generally must arbitrate individually, limiting the practical ability to pursue small or shared grievances collectively.
Users are prohibited from participating in class or collective arbitration or joining their claims with others, except as the AAA's Supplementary Rules for Multiple Case Filings expressly permit.
ConductAtlas has identified this type of provision across 207 platforms. See the full comparison.
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