Duolingo · Duolingo Terms of Service · View original document ↗

No class or collective arbitration permitted

High severity High confidence Explicitdocumentlanguage Common · 207 of 352 platforms
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This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Prohibiting class and collective arbitration and joinder means users generally must arbitrate individually, limiting the practical ability to pursue small or shared grievances collectively.

Consumer impact (what this means for users)

Users are prohibited from participating in class or collective arbitration or joining their claims with others, except as the AAA's Supplementary Rules for Multiple Case Filings expressly permit.

How other platforms handle this

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

Chegg Medium

If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.

Microsoft Copilot Medium

except disputes relating to the enforcement or validity of your, your licensors', our, or our licensors' intellectual property rights

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▸ View Original Clause Language DOCUMENT RECORD
"
There shall be no class or collective arbitration, or joinder of claims, except as provided for in the AAA's Supplementary Rules for Multiple Case Filings.

— Excerpt from Duolingo's Duolingo Terms of Service

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Duolingo Terms of Service
Entity
Duolingo
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-023024
Document ID
CA-D-00085
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4525181d0b045f2519780ee6e452e45bf2faed87b867da0542c2e34352bc97ab
Analysis generated
May 10, 2026 19:46 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Duolingo
Document: Duolingo Terms of Service
Record ID: CA-P-023024
Captured: 2026-05-10 19:46:22 UTC
SHA-256: 4525181d0b045f25…
URL: https://conductatlas.com/platform/duolingo/duolingo-terms-of-service/provision/CA-P-023024/no-class-or-collective-arbitration-permitted/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Duolingo's No class or collective arbitration permitted clause do?

Prohibiting class and collective arbitration and joinder means users generally must arbitrate individually, limiting the practical ability to pursue small or shared grievances collectively.

How does this clause affect you?

Users are prohibited from participating in class or collective arbitration or joining their claims with others, except as the AAA's Supplementary Rules for Multiple Case Filings expressly permit.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 207 platforms. See the full comparison.

Is ConductAtlas affiliated with Duolingo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duolingo.