Provision record
Duolingo · Duolingo Terms of Service · View original document ↗

Mandatory individual arbitration required

High confidence Common · 197 of 343 platforms

Key Facts · in the document’s own words

What does Duolingo require users to resolve disputes through in certain circumstances?
“THESE TERMS AND CONDITIONS CONTAIN A MANDATORY ARBITRATION OF DISPUTES PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES IN CERTAIN CIRCUMSTANCES, RATHER THAN JURY TRIALS OR CLASS ACTION LAWSUITS.”
Version CA-V-002217, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Duolingo requires users to resolve disputes in certain circumstances through mandatory individual arbitration rather than jury trials or class action lawsuits.
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This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Mandatory individual arbitration in certain circumstances removes users' ability to pursue those disputes via jury trial or class action, which are typically more accessible and potentially higher-value remedies.

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Interpretive note: The excerpt is a summary/notice clause and does not specify which circumstances trigger arbitration. The canonical claim preserves the 'in certain circumstances' qualifier from the text.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

In certain circumstances, users are required to arbitrate disputes with Duolingo on an individual basis and may not pursue those disputes through jury trial or class action.

How other platforms handle this

OpenAI

Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally...If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration.

Credit Karma

you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
THESE TERMS AND CONDITIONS CONTAIN A MANDATORY ARBITRATION OF DISPUTES PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES IN CERTAIN CIRCUMSTANCES, RATHER THAN JURY TRIALS OR CLASS ACTION LAWSUITS.

Excerpt from Duolingo's Terms of Service

Provision details

Document information
Document
Duolingo Terms of Service
Entity
Duolingo
Date stated by the document
Sept. 8, 2025
As printed in Duolingo’s text (version CA-V-002217), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-002217, captured May 5, 2026
Record ID
CA-P-022830
Document ID
CA-D-000085
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002217)
49c7d9dc74962cbdaadd5a6a8e6ca559ae1dc3b6b2b3027a60f3e50052a5e242
Analysis generated
May 10, 2026 19:46 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-002217, captured May 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Duolingo
Document: Duolingo Terms of Service
Record ID: CA-P-022830
Version: CA-V-002217
Captured: 2026-05-05 15:00:01 UTC
SHA-256: 49c7d9dc74962cbd…
URL: https://conductatlas.com/platform/duolingo/duolingo-terms-of-service/provision/CA-P-022830/mandatory-individual-arbitration-required/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Duolingo's Mandatory individual arbitration required clause do?

Mandatory individual arbitration in certain circumstances removes users' ability to pursue those disputes via jury trial or class action, which are typically more accessible and potentially higher-value remedies.

How does this clause affect you?

In certain circumstances, users are required to arbitrate disputes with Duolingo on an individual basis and may not pursue those disputes through jury trial or class action.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 197 platforms. See the full comparison.

Is ConductAtlas affiliated with Duolingo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duolingo.