Provision record
Duolingo · Duolingo Terms of Service · View original document ↗

No class or collective arbitration permitted

High confidence Common · 197 of 343 platforms

Key Facts · in the document’s own words

What does Duolingo prohibit?
“There shall be no class or collective arbitration, or joinder of claims, except as provided for in the AAA's Supplementary Rules for Multiple Case Filings.”
Version CA-V-002217, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Duolingo prohibits class or collective arbitration and joinder of claims, except as provided for in the AAA's Supplementary Rules for Multiple Case Filings.
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This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Prohibiting class and collective arbitration and joinder means users generally must arbitrate individually, limiting the practical ability to pursue small or shared grievances collectively.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Users are prohibited from participating in class or collective arbitration or joining their claims with others, except as the AAA's Supplementary Rules for Multiple Case Filings expressly permit.

How other platforms handle this

OpenAI

If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding...would allow class arbitration...this entire dispute resolution section will be unenforceable.

Credit Karma

you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
There shall be no class or collective arbitration, or joinder of claims, except as provided for in the AAA's Supplementary Rules for Multiple Case Filings.

Excerpt from Duolingo's Terms of Service

Provision details

Document information
Document
Duolingo Terms of Service
Entity
Duolingo
Date stated by the document
Sept. 8, 2025
As printed in Duolingo’s text (version CA-V-002217), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-002217, captured May 5, 2026
Record ID
CA-P-023024
Document ID
CA-D-000085
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002217)
49c7d9dc74962cbdaadd5a6a8e6ca559ae1dc3b6b2b3027a60f3e50052a5e242
Analysis generated
May 10, 2026 19:46 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-002217, captured May 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Duolingo
Document: Duolingo Terms of Service
Record ID: CA-P-023024
Version: CA-V-002217
Captured: 2026-05-05 15:00:01 UTC
SHA-256: 49c7d9dc74962cbd…
URL: https://conductatlas.com/platform/duolingo/duolingo-terms-of-service/provision/CA-P-023024/no-class-or-collective-arbitration-permitted/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does Duolingo's No class or collective arbitration permitted clause do?

Prohibiting class and collective arbitration and joinder means users generally must arbitrate individually, limiting the practical ability to pursue small or shared grievances collectively.

How does this clause affect you?

Users are prohibited from participating in class or collective arbitration or joining their claims with others, except as the AAA's Supplementary Rules for Multiple Case Filings expressly permit.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 197 platforms. See the full comparison.

Is ConductAtlas affiliated with Duolingo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duolingo.