The agreement requires that monetary disputes be resolved through individual binding arbitration administered by the AAA, prohibiting class or collective arbitration. Individual users may opt out by emailing legal@duolingo.com within 30 days of first access or use.
This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires individual arbitration for all monetary claims, establishing a pre-dispute resolution mechanism that routes disputes away from court proceedings and prohibits class action participation. The 30-day opt-out window is time-limited and begins upon first access to the Service.
Under this clause, monetary disputes with Duolingo are required to proceed through individual binding arbitration rather than court litigation or class action proceedings. The agreement provides a 30-day opt-out window from first access or use of the Service, exercisable by email to legal@duolingo.com.
Cross-platform context
See how other platforms handle Mandatory Individual Arbitration and Class Action Waiver and similar clauses.
Compare across platforms →"ANY DISPUTE OR CLAIM RELATING TO THESE TERMS AND CONDITIONS OR THE SERVICE AND SEEKING MONETARY RELIEF SHALL BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS ACCORDING TO THIS SECTION. There shall be no class or collective arbitration, or joinder of claims, except as provided for in the AAA's Supplementary Rules for Multiple Case Filings. If you do not want to arbitrate disputes with Duolingo and you are an individual, you may opt out of this arbitration agreement by sending an email to legal@duolingo.com within 30 days of the day you first access or use the Service.Excerpt from Duolingo's Terms of Service
(1) REGULATORY LANDSCAPE: Mandatory pre-dispute arbitration clauses in consumer contracts are subject to scrutiny under the FTC Act and have been the subject of FTC rulemaking activity.
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This provision requires individual arbitration for all monetary claims, establishing a pre-dispute resolution mechanism that routes disputes away from court proceedings and prohibits class action participation. The 30-day opt-out window is time-limited and begins upon first access to the Service.
Under this clause, monetary disputes with Duolingo are required to proceed through individual binding arbitration rather than court litigation or class action proceedings. The agreement provides a 30-day opt-out window from first access or use of the Service, exercisable by email to legal@duolingo.com.
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