Duolingo · Duolingo Terms of Service · View original document ↗

Mandatory Binding Arbitration

High severity Uncommon · 29 of 343 platforms
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Recent governance activity Duolingo recorded 2 documented changes in the last 30 days.
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This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The arbitration requirement establishes a private dispute resolution mechanism outside the judicial system. This provision structures how contractual disputes are administered and adjudicated between the parties.

Consumer impact (what this means for users)

Users are bound to resolve disputes through individual arbitration rather than pursuing claims in court or joining collective proceedings. The terms require arbitration as the exclusive dispute resolution mechanism upon continued use of the service.

How other platforms handle this

Teachable Medium

You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.

Substack Medium

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...

Pinecone Medium

THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.

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▸ View Original Clause Language DOCUMENT RECORD
"
You and Duolingo agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. YOU AND DUOLINGO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION.

— Excerpt from Duolingo's Duolingo Terms of Service

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Duolingo Terms of Service
Entity
Duolingo
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
May 12, 2026
Record ID
CA-P-002772
Document ID
CA-D-00085
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d19834a28338bd25c025cefc24f18f933e0381108cf4fd3784c6e64a4a6f59fb
Analysis generated
April 18, 2026 09:26 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Duolingo
Document: Duolingo Terms of Service
Record ID: CA-P-002772
Captured: 2026-04-18 09:26:58 UTC
SHA-256: d19834a28338bd25…
URL: https://conductatlas.com/platform/duolingo/duolingo-terms-of-service/mandatory-binding-arbitration/
Accessed: June 19, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Duolingo's Mandatory Binding Arbitration clause do?

The arbitration requirement establishes a private dispute resolution mechanism outside the judicial system. This provision structures how contractual disputes are administered and adjudicated between the parties.

How does this clause affect you?

Users are bound to resolve disputes through individual arbitration rather than pursuing claims in court or joining collective proceedings. The terms require arbitration as the exclusive dispute resolution mechanism upon continued use of the service.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 29 platforms. See the full comparison.

Is ConductAtlas affiliated with Duolingo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duolingo.