Duolingo subscriptions automatically renew and charge your payment method at the start of each new period unless you cancel — and cancellation terms depend on whether you subscribed through Apple, Google, or Duolingo directly.
Consumer impact (what this means for users)
Duolingo Super subscriptions automatically renew and charge your payment method each period; if you subscribed through the Apple App Store or Google Play, you must cancel through those platforms — not through Duolingo directly — to stop charges.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Cancel Subscription
To cancel a Duolingo Super subscription purchased directly through Duolingo, go to Settings > Account > Manage Subscription. If you subscribed through Apple App Store, cancel via iOS Settings > Apple ID > Subscriptions. If through Google Play, cancel via Google Play > Subscriptions.
Cross-platform context
See how other platforms handle Auto-Renewal and Subscription Billing and similar clauses.
Many users are unaware that subscriptions auto-renew, and the cancellation process varies depending on which platform you used to subscribe — failing to cancel through the correct channel may result in continued charges.
View original clause language
Duolingo may offer products and services for purchase ('in-app purchases') within the Service. If you choose to make an in-app purchase, you will be prompted to enter details for your account with the mobile platform you are using (e.g. Apple iTunes, Google Play) ('your IAP Account'), and your IAP Account will be charged for the in-app purchase in accordance with the terms disclosed to you at the time of purchase as well as the general terms applicable to your IAP Account. Some Services are available by subscription for a periodic charge ('Subscription'). IF YOU PURCHASE A SUBSCRIPTION, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AND YOUR PAYMENT METHOD WILL BE AUTOMATICALLY CHARGED AT THE START OF EACH NEW SUBSCRIPTION PERIOD.
REGULATORY FRAMEWORK: Auto-renewal subscription terms engage California's Automatic Renewal Law (Cal. Bus. & Prof. Code §17600 et seq.), which requires clear disclosure of auto-renewal terms before purchase and a simple cancellation mechanism. The FTC's Negative Option Rule (16 C.F.R. Part 425, amended 2023) imposes disclosure, consent, and cancellation requirements on subscription services. New York's automatic renewal law (GBL §527) and similar statutes in other states create additional compliance layers.
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Applicable agencies
FTC
The FTC's Negative Option Rule (amended 2023) governs auto-renewal subscription disclosures and cancellation requirements, and the FTC actively enforces against subscription services that make cancellation difficult.
California and other state attorneys general actively enforce automatic renewal laws requiring clear disclosure and easy cancellation for subscription services.