Provision record
Duo Security · Duo Terms of Service · View original document ↗

Pre-November 2019 Subscription Governing Terms

High severity High confidence Explicit document language Common · 297 of 352 platforms

Key Facts · in the document’s own words

What are subscriptions to Duo Security Services that began before November 20, 2019 governed by?
“If your subscription to the Duo Security Services began before November 20, 2019, the following terms shall apply: Duo Service Terms and Conditions.”
Version CA-V-006843, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Duo Security establishes that subscriptions to Duo Security Services that began before November 20, 2019 are governed by the Duo Service Terms and Conditions.
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This analysis describes what Duo Security's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The governing legal framework differs depending on when the subscription began, and subscribers who started before November 20, 2019 remain subject to the Duo Service Terms and Conditions.

Consumer impact (what this means for users)

If your subscription began before November 20, 2019, the Duo Service Terms and Conditions govern your relationship with Duo Security.

How other platforms handle this

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

Snapchat Medium

Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.

Twitch Medium

The Terms of Service, which incorporate the Guidelines, is the entire agreement between you and Twitch relating to the subject matter herein and will not be modified except by a writing signed by authorized representatives of both parties...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If your subscription to the Duo Security Services began before November 20, 2019, the following terms shall apply: Duo Service Terms and Conditions.

Excerpt from Duo Security's Duo Terms of Service

Provision details

Document information
Document
Duo Terms of Service
Entity
Duo Security
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-006843, captured Sept. 11, 2026
Record ID
CA-P-058545
Document ID
CA-D-000695
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006843)
4e5697b3dc45c971cc94eeb9443fd59eacbf37a4c603197f81af5ae9eb303515
Analysis generated
May 7, 2026 09:41 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006843 (checked Oct. 5, 2026)
Citation Record
Entity: Duo Security
Document: Duo Terms of Service
Record ID: CA-P-058545
Version: CA-V-006843
Captured: 2026-09-11 01:20:28 UTC
SHA-256: 4e5697b3dc45c971…
URL: https://conductatlas.com/platform/duo-security/duo-terms-of-service/provision/CA-P-058545/pre-november-2019-subscription-governing-terms/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Duo Security's Pre-November 2019 Subscription Governing Terms clause do?

The governing legal framework differs depending on when the subscription began, and subscribers who started before November 20, 2019 remain subject to the Duo Service Terms and Conditions.

How does this clause affect you?

If your subscription began before November 20, 2019, the Duo Service Terms and Conditions govern your relationship with Duo Security.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Duo Security?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duo Security.