Once you deposit money into your DraftKings account, the company states that the payment is final and will not be refunded under any circumstances.
This analysis describes what DraftKings's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision removes what many consumers would consider a standard consumer protection right, and means that if you deposit funds in error, are defrauded, or experience technical issues, DraftKings asserts no obligation to return your money.
The updated terms establish that daily fantasy terms apply only to fantasy sports contests and explicitly exclude other DraftKings services like sportsbook, igaming, and horse racing. Illinois residents now face a minimum age requirement of 21 to open accounts and participate in contests, while the prior exception allowing 18-year-olds in Virginia who opened accounts before July 1, 2025 no longer applies. The terms now prohibit use of VPNs or attempts to disguise physical location while using the platform, treating such use as a terms violation. Additionally, DraftKings has reserved authority to transfer account funds across its affiliated platforms to meet regulatory or operational requirements without requiring advance notice for each transfer.
View change record →If you deposit funds into your DraftKings account and later want them returned for any reason other than a contest cancellation, the terms state you have no right to a refund, creating direct financial risk particularly for users who deposit and then cannot access their account or are terminated.
How other platforms handle this
For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.
"All payments are final. No refunds will be issued. In the event of a dispute regarding the identity of the person submitting an entry, the entry will be deemed submitted by the person in whose name the account was registered.Excerpt from DraftKings's Terms of Use
REGULATORY LANDSCAPE: The blanket no-refund policy may interact with state consumer protection statutes and, in the context of gaming accounts, with state-level fantasy sports consumer protection regulations.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
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This provision removes what many consumers would consider a standard consumer protection right, and means that if you deposit funds in error, are defrauded, or experience technical issues, DraftKings asserts no obligation to return your money.
If you deposit funds into your DraftKings account and later want them returned for any reason other than a contest cancellation, the terms state you have no right to a refund, creating direct financial risk particularly for users who deposit and then cannot access their account or are terminated.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DraftKings.