The documents you upload — which may include sensitive contracts, personal information, and legally binding agreements — are licensed to DocuSign for their business purposes, which users may not fully anticipate.
DocuSign's terms significantly limit users' ability to sue the company in court by requiring binding arbitration for most disputes, and cap DocuSign's financial liability to the fees paid in the prior 12 months. Users grant DocuSign a broad license to use content they submit to the platform, and the company reserves the right to change terms with notice. You can opt out of the arbitration clause by sending written notice to DocuSign within 30 days of first accepting the terms.