These rights let you control what data DocuSign holds about you, but the scope of rights differs significantly depending on whether you are in the EU, UK, California, or another jurisdiction.
Consumer impact
DocuSign collects a broad range of personal data including your identity, contact details, device information, and behavioral data from document interactions, and shares this with service providers and advertising partners. Users in California, the EU, and UK have enhanced rights including the right to delete, access, correct, and port their data, as well as the right to opt out of certain data sales or sharing. You can submit a data rights request via DocuSign's privacy portal at https://www.docusign.com/privacy.
What you can do
β οΈ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Delete Your Data
Visit https://www.docusign.com/privacy and navigate to the data rights request section. Select your request type (access, deletion, correction, or portability), verify your identity as prompted, and submit the form.
Export Your Data
Visit https://www.docusign.com/privacy and submit a data portability request. You will need to verify your identity before DocuSign processes the request.
Applicable agencies
FTC
The FTC enforces compliance with consumer data rights in the US, including failure to honor deletion or access requests.