Provision record
Discord · Discord Privacy Policy · View original document ↗

Information used to provide customer service

Common · 272 of 343 platforms
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This analysis describes what Discord's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

RunPod

We may use your personal information to: provide the Service; enable security features of the Service; establish and maintain your user profile on the Service; facilitate social features of the Service...

Mercury

Once the information is modified, we may use and share it to improve our products, understand trends, and operate our business.

Greenhouse

Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We use your information to respond to your questions about our products and services, and to investigate bugs or other issues.

Excerpt from Discord's Privacy Policy

Provision details

Document information
Document
Discord Privacy Policy
Entity
Discord
Date stated by the document
Sept. 29, 2025
As printed in Discord’s text (version CA-V-000668), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 19, 2026
Text quoted from version
CA-V-000668, captured April 19, 2026
Record ID
CA-P-022236
Document ID
CA-D-000080
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000668)
b0ec8f2813dd7929c3936a8011214c683dde828895695e7d8b4addc246e686e3
Analysis generated
May 8, 2026 01:13 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-000668, captured April 19, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Discord
Document: Discord Privacy Policy
Record ID: CA-P-022236
Version: CA-V-000668
Captured: 2026-04-19 06:04:55 UTC
SHA-256: b0ec8f2813dd7929…
URL: https://conductatlas.com/platform/discord/discord-privacy-policy/provision/CA-P-022236/information-used-to-provide-customer-service/
Accessed: Nov. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Discord's Information used to provide customer service clause do?

The clause states: “We use your information to respond to your questions about our products and services, and to investigate bugs or other issues.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 272 platforms. See the full comparison.

Is ConductAtlas affiliated with Discord?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Discord.