DeepL · DeepL Terms and Conditions

Liability Limitation

Medium severity
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What it is

DeepL limits its responsibility for losses caused by minor mistakes to foreseeable, typical damages, and only when the mistake relates to a core contract duty — though they remain fully liable for serious misconduct or personal injury.

Consumer impact (what this means for users)

This clause caps how much DeepL must pay you if their service causes losses due to minor negligence — for businesses relying on DeepL translations for contracts or compliance, this limitation could mean significant unrecovered losses from translation errors or service outages.

Cross-platform context

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Why it matters (compliance & risk perspective)

If DeepL's service fails in a way that causes you significant business loss, you may only be able to recover a narrow category of 'foreseeable typical' damages, not consequential or indirect losses, limiting your financial recourse.

View original clause language
DeepL is only liable for damages caused by slight negligence if they result from a breach of a duty whose fulfilment is essential for the proper execution of the contract and on which the customer may regularly rely (cardinal obligation). Liability for slight negligence is limited to such damages as are foreseeable and typical for the contract. These limitations of liability do not apply to damages caused by intent or gross negligence, in the event of injury to life, body or health, and claims under the Product Liability Act.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: This limitation of liability clause is governed by German Civil Code (BGB) §§ 305-310 (standard terms control) and must survive the reasonableness test under BGB § 307 (unfair terms). Under EU Consumer Rights Directive 2011/83/EU and Council Directive 93/13/EEC on unfair contract terms, liability limitations cannot deprive consumers of mandatory statutory remedies. GDPR Art. 82 preserves data subjects' right to compensation for data protection breaches, which cannot be contractually waived.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices, including liability clauses that may mislead consumers about their rights to compensation for service failures.
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Provision details

Document information
Document
DeepL Terms and Conditions
Entity
DeepL
Document last updated
April 29, 2026
Tracking information
First tracked
April 30, 2026
Last verified
April 30, 2026
Record ID
CA-P-004045
Document ID
CA-D-00449
Evidence Provenance
Source URL
Wayback Machine
SHA-256
ba265be54e14f5920233dd37a414fbbfa00bc2d8d7db4b496cd94ec160bbf93f
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: DeepL | Document: DeepL Terms and Conditions | Record: CA-P-004045
Captured: 2026-04-30 05:34:54 UTC | SHA-256: ba265be54e14f592…
URL: https://conductatlas.com/platform/deepl/deepl-terms-and-conditions/liability-limitation/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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