Datadog's services are not intended for anyone under 16, and the company will delete personal data if it discovers it has been collected from a child under 16.
This analysis describes what Datadog's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The 16-year minimum age threshold is more protective than COPPA's 13-year threshold, but the policy relies on self-reporting and does not describe active age verification mechanisms.
Datadog does not collect data from users under 16 and will delete such data if discovered, but there is no described mechanism for actively verifying user age at signup.
How other platforms handle this
We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information.
Our service is restricted to users who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform and we do not knowingly collect personal data from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism a...
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
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"Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 has provided personal information to us, please contact us at privacy@datadoghq.com.— Excerpt from Datadog's Datadog Privacy Policy
REGULATORY FRAMEWORK: This provision implicates COPPA (Children's Online Privacy Protection Act, 15 U.S.C. §6501 et seq.) which requires verifiable parental consent for collection of personal data from children under 13, enforced by the FTC; GDPR Art. 8 which sets a default age of 16 (with member state opt-down to 13) for digital services consent, enforced by EU DPAs; CCPA §1798.120(c) which grants an opt-in right for sale of data of consumers 13-15. Datadog's 16-year threshold aligns with GDPR Art. 8 default and exceeds COPPA's minimum.
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The 16-year minimum age threshold is more protective than COPPA's 13-year threshold, but the policy relies on self-reporting and does not describe active age verification mechanisms.
Datadog does not collect data from users under 16 and will delete such data if discovered, but there is no described mechanism for actively verifying user age at signup.
ConductAtlas has identified this type of provision across 20 platforms. See the full comparison.
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