Datadog's services are not intended for anyone under 16, and the company will delete personal data if it discovers it has been collected from a child under 16.
This analysis describes what Datadog's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes Datadog's compliance framework with children's privacy protections under applicable regulations. It documents the company's operational practice of excluding the under-16 population from service scope and establishes a process for remediation upon discovery of non-compliant data collection.
Datadog does not collect data from users under 16 and will delete such data if discovered, but there is no described mechanism for actively verifying user age at signup.
How other platforms handle this
You must be at least 13 years old to use our Services. If you are under 18, you must have your parent or guardian's permission to use our Services. Certain Services or features may have higher age requirements.
Without limiting the generality of the foregoing, any access to, or use of, the Service by anyone who is a minor (which is under the age of 18 in most jurisdictions) in any applicable jurisdiction (a "Minor") is strictly prohibited and in violation of these Terms, unless such access and/or use is su...
"Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 has provided personal information to us, please contact us at privacy@datadoghq.com.Excerpt from Datadog's Privacy Policy
REGULATORY FRAMEWORK: This provision implicates COPPA (Children's Online Privacy Protection Act, 15 U.S.C.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision establishes Datadog's compliance framework with children's privacy protections under applicable regulations. It documents the company's operational practice of excluding the under-16 population from service scope and establishes a process for remediation upon discovery of non-compliant data collection.
Datadog does not collect data from users under 16 and will delete such data if discovered, but there is no described mechanism for actively verifying user age at signup.
ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.
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