Provision record
Coinbase · Coinbase User Agreement · View original document ↗

Transaction Fees and Pricing

Medium severity High confidence Explicit document language Common · 231 of 352 platforms
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Document Record

What it is

The agreement states that Coinbase charges fees on cryptocurrency transactions including purchases, sales, conversions, and transfers. Fee amounts are disclosed at the time of transaction and set out in a separate fee schedule; the agreement states that fees are generally non-refundable.

This analysis describes what Coinbase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that transaction fee terms are contained in a separate fee schedule document rather than fully within the User Agreement, and that fees are non-refundable except in limited circumstances defined in that separate document.

Recent Activity

This document changed recently

Medium Sep 3, 2026

The updated terms expand Coinbase's authority to liquidate customer assets without notice to cover clearinghouse losses. Previously, liquidation was authorized only if you failed to pay for securities purchased or failed to deliver securities sold. The revised language now also permits liquidation if a transfer of securities into your account at CCM fails or is reversed. This means the platform can use your property to cover losses stemming from incoming transfer failures, in addition to settlement failures on your own trades. The authorization continues to require only that CCM make a demand for payment to Coinbase, without notice to you.

View change record →
High Jul 23, 2026

The updated terms establish procedures for handling protocol upgrades and define Coinbase's role in migrating customer assets to new versions. Under the revised language, by maintaining a Coinbase account, customers are deemed to have instructed Coinbase to conduct Coinbase Supported Migrations on their behalf at times and in manner Coinbase solely determines appropriate. The agreement further states that Coinbase shall not be liable or responsible for any loss resulting from inability to transfer Digital Assets during a migration or from the Asset Transformation itself. This expands Coinbase's authority to act without advance notice while eliminating liability for migration-related losses.

View change record →
Medium Jul 7, 2026

The updated terms now explicitly disclose Coinbase's fee structure for California residents, establishing a $10 maximum fee for transactions under $200 and a 6% maximum for larger transactions, though actual fees displayed at checkout may be lower based on payment method, order size, market conditions, and location. The revised agreement also clarifies that virtual currency transactions may be irreversible and provides links to procedures for reporting unauthorized transactions, updating contact information, and accessing transaction receipts. Coinbase commits to providing California residents at least 14 days' prior notice of material changes to fees or terms affecting their accounts.

View change record →

Clause Stability Mostly Stable

1
Change
6
Months Monitored
May 21, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 2197 other provisions on other platforms.
This clause has changed once in 6 months of monitoring.

Change history

modified Jul 23, 2026

Added disclosure of spread mechanism, Coinbase's profit model, and explicit right to adjust pricing at any time with only 30-day notice for some changes.

View full change record →
added Jun 9, 2026

This new provision explicitly establishes non-refundable fee policy, limiting user remedies for disputes regarding transaction costs.

View full change record →

Consumer impact (what this means for users)

The agreement states that transaction fees are non-refundable and are governed by a separate fee schedule incorporated by reference. Users should review the current fee schedule prior to executing transactions, as fee amounts are not reproduced in the main agreement text.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    To dispute a fee, contact Coinbase support through the Help Center at help.coinbase.com. Provide transaction details and the basis for the fee dispute. Review the fee schedule for applicable refund or dispute procedures.

How other platforms handle this

Tinder Medium

Tinder operates a global business, and our pricing varies based on a number of factors. We frequently offer promotional rates - which can vary based on region, length of subscription, bundle size, past purchases, account activity and more.

Leonardo AI Medium

Charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia's cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.

Calendly Medium

Calendly will bill the Fees in advance. Customers who qualify for invoice-billing are billed immediately at the start of the Initial Subscription Term...payment of which is due thirty (30) days from the first day of the then-current Subscription Term.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
When you buy, sell, convert, send, or receive cryptocurrency, Coinbase may charge fees. The fees applicable to your transactions are disclosed at the time of the transaction and are set out in our fee schedule available on our website. Fees are non-refundable except in limited circumstances as described in the fee schedule.

Excerpt from Coinbase's User Agreement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Fee disclosure obligations for consumer financial services engage the FTC Act's requirements for clear and conspicuous disclosure, as well as applicable state money transmission regulations that may impose specific fee disclosure requirements.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Coinbase User Agreement
Entity
Coinbase
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012887
Document ID
CA-D-00047
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
144d728e6ebf97624553aa154f83f0328e1dee9c75ab4de6cdeee73980db79c6
Analysis generated
May 21, 2026 02:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coinbase
Document: Coinbase User Agreement
Record ID: CA-P-012887
Captured: 2026-05-21 02:35:56 UTC
SHA-256: 144d728e6ebf9762…
URL: https://conductatlas.com/platform/coinbase/coinbase-user-agreement/provision/CA-P-012887/transaction-fees-and-pricing/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Coinbase's Transaction Fees and Pricing clause do?

This provision establishes that transaction fee terms are contained in a separate fee schedule document rather than fully within the User Agreement, and that fees are non-refundable except in limited circumstances defined in that separate document.

How does this clause affect you?

The agreement states that transaction fees are non-refundable and are governed by a separate fee schedule incorporated by reference. Users should review the current fee schedule prior to executing transactions, as fee amounts are not reproduced in the main agreement text.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.

Is ConductAtlas affiliated with Coinbase?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coinbase.