Provision record
Coinbase · Coinbase User Agreement · View original document ↗

TCPA Text Message Consent and User Indemnification

Medium severity Unique · 0 of 352 platforms
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Document Record

What it is

Users who opt in to text messages consent to recurring automated SMS, MMS, and successor technology messages from Coinbase. Users also indemnify Coinbase against all TCPA and state law equivalent claims, including claims arising from the user providing a telephone number they do not own.

This analysis describes what Coinbase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The indemnification provision shifts TCPA litigation risk to the user for claims arising from the user providing a telephone number belonging to another person, which is a common scenario in TCPA class action litigation. This provision may affect Coinbase's ability to be held liable in certain third-party TCPA claims and transfers that exposure to the user.

Recent Activity

This document changed recently

Medium Sep 3, 2026

The updated terms expand Coinbase's authority to liquidate customer assets without notice to cover clearinghouse losses. Previously, liquidation was authorized only if you failed to pay for securities purchased or failed to deliver securities sold. The revised language now also permits liquidation if a transfer of securities into your account at CCM fails or is reversed. This means the platform can use your property to cover losses stemming from incoming transfer failures, in addition to settlement failures on your own trades. The authorization continues to require only that CCM make a demand for payment to Coinbase, without notice to you.

View change record →
High Jul 23, 2026

The updated terms establish procedures for handling protocol upgrades and define Coinbase's role in migrating customer assets to new versions. Under the revised language, by maintaining a Coinbase account, customers are deemed to have instructed Coinbase to conduct Coinbase Supported Migrations on their behalf at times and in manner Coinbase solely determines appropriate. The agreement further states that Coinbase shall not be liable or responsible for any loss resulting from inability to transfer Digital Assets during a migration or from the Asset Transformation itself. This expands Coinbase's authority to act without advance notice while eliminating liability for migration-related losses.

View change record →
Medium Jul 7, 2026

The updated terms now explicitly disclose Coinbase's fee structure for California residents, establishing a $10 maximum fee for transactions under $200 and a 6% maximum for larger transactions, though actual fees displayed at checkout may be lower based on payment method, order size, market conditions, and location. The revised agreement also clarifies that virtual currency transactions may be irreversible and provides links to procedures for reporting unauthorized transactions, updating contact information, and accessing transaction receipts. Coinbase commits to providing California residents at least 14 days' prior notice of material changes to fees or terms affecting their accounts.

View change record →

If You Do Nothing

Users who have opted in to text messages and do not opt out will continue to receive recurring automated messages from Coinbase as stated in Section 6.12

Cross-platform context

See how other platforms handle TCPA Text Message Consent and User Indemnification and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
By voluntarily providing your telephone number(s) and opting in to receiving text messages from Coinbase, you expressly agree to receive recurring automated text messages (such as SMS, MMS, or successor protocols or technologies) from Coinbase and understand that consent is not required to make any purchase. Message and data rates may apply and the frequency of messages varies. You agree to indemnify, defend, and hold harmless Coinbase for any claims, losses, liability, costs and expenses (including reasonable attorneys' fees) arising from any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or any state law equivalents, including claims relating to your voluntary provision of a telephone number that is not owned by you.

Excerpt from Coinbase's User Agreement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

ePrivacy Directive
European Union

Provision details

Document information
Document
Coinbase User Agreement
Entity
Coinbase
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-00047008
Document ID
CA-D-00047
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a9f500133b028586c3ef699c5845c93a81e3d2523e0ad6b93c23e63feb318580
Analysis generated
July 12, 2026 02:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coinbase
Document: Coinbase User Agreement
Record ID: CA-P-00047008
Captured: 2026-07-12 02:00:01 UTC
SHA-256: a9f500133b028586…
URL: https://conductatlas.com/platform/coinbase/coinbase-user-agreement/tcpa-text-message-consent-and-user-indemnification/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Coinbase's TCPA Text Message Consent and User Indemnification clause do?

The indemnification provision shifts TCPA litigation risk to the user for claims arising from the user providing a telephone number belonging to another person, which is a common scenario in TCPA class action litigation. This provision may affect Coinbase's ability to be held liable in certain third-party TCPA claims and transfers that exposure to the user.

Is ConductAtlas affiliated with Coinbase?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coinbase.