Provision record
Coinbase · Coinbase User Agreement · View original document ↗

Identity Verification and KYC Requirements

Medium severity High confidence Explicit document language Common · 282 of 352 platforms
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Document Record

What it is

The agreement requires users to comply with applicable laws and authorizes Coinbase to request additional identifying information and documents as part of AML and KYC compliance obligations before or during use of the platform.

This analysis describes what Coinbase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes Coinbase's authority to request identity and compliance documentation from users and to condition service access on completion of verification requirements, consistent with Coinbase's obligations as a registered money services business.

Recent Activity

This document changed recently

Medium Sep 3, 2026

The updated terms expand Coinbase's authority to liquidate customer assets without notice to cover clearinghouse losses. Previously, liquidation was authorized only if you failed to pay for securities purchased or failed to deliver securities sold. The revised language now also permits liquidation if a transfer of securities into your account at CCM fails or is reversed. This means the platform can use your property to cover losses stemming from incoming transfer failures, in addition to settlement failures on your own trades. The authorization continues to require only that CCM make a demand for payment to Coinbase, without notice to you.

View change record →
High Jul 23, 2026

The updated terms establish procedures for handling protocol upgrades and define Coinbase's role in migrating customer assets to new versions. Under the revised language, by maintaining a Coinbase account, customers are deemed to have instructed Coinbase to conduct Coinbase Supported Migrations on their behalf at times and in manner Coinbase solely determines appropriate. The agreement further states that Coinbase shall not be liable or responsible for any loss resulting from inability to transfer Digital Assets during a migration or from the Asset Transformation itself. This expands Coinbase's authority to act without advance notice while eliminating liability for migration-related losses.

View change record →
Medium Jul 7, 2026

The updated terms now explicitly disclose Coinbase's fee structure for California residents, establishing a $10 maximum fee for transactions under $200 and a 6% maximum for larger transactions, though actual fees displayed at checkout may be lower based on payment method, order size, market conditions, and location. The revised agreement also clarifies that virtual currency transactions may be irreversible and provides links to procedures for reporting unauthorized transactions, updating contact information, and accessing transaction receipts. Coinbase commits to providing California residents at least 14 days' prior notice of material changes to fees or terms affecting their accounts.

View change record →

Clause Stability Mostly Stable

1
Change
6
Months Monitored
May 21, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4245 other provisions on other platforms.
This clause has changed once in 6 months of monitoring.

Change history

modified Jul 23, 2026

Expanded from limited KYC/AML disclosure to broader ongoing data collection at any time Coinbase deems necessary, including wireless carrier authorization and unspecified personal data.

View full change record →
added Jun 9, 2026

This new standalone provision elevates KYC/AML requirements and gives Coinbase explicit authorization to demand additional verification documents before service provision.

View full change record →

Consumer impact (what this means for users)

Users are required to provide identity verification information and additional documentation as requested by Coinbase under AML and KYC requirements. Failure to provide required documentation may affect access to platform services.

How other platforms handle this

Tinder Medium

You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card...)

Perplexity AI Medium

You agree that Promotional Codes: (a) must be used in a lawful manner; (b) must be used for the intended audience and purpose; (c) may not be duplicated, sold or transferred in any manner...

Skillshare Medium

please take care when using these forums and do not post confidential or proprietary information through those features.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Before you use our Services, you represent and warrant that you will comply with all applicable laws and regulations. We may require you to provide additional information and documents as part of our verification process, in accordance with our obligations under applicable anti-money laundering (AML) and know-your-customer (KYC) regulations.

Excerpt from Coinbase's User Agreement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision directly engages FinCEN's AML program requirements for money services businesses under the Bank Secrecy Act, OFAC sanctions compliance obligations, and applicable state money transmission licensing requirements that impose customer identification …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Coinbase User Agreement
Entity
Coinbase
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012886
Document ID
CA-D-00047
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
144d728e6ebf97624553aa154f83f0328e1dee9c75ab4de6cdeee73980db79c6
Analysis generated
May 21, 2026 02:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coinbase
Document: Coinbase User Agreement
Record ID: CA-P-012886
Captured: 2026-05-21 02:35:56 UTC
SHA-256: 144d728e6ebf9762…
URL: https://conductatlas.com/platform/coinbase/coinbase-user-agreement/provision/CA-P-012886/identity-verification-and-kyc-requirements/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Coinbase's Identity Verification and KYC Requirements clause do?

This provision establishes Coinbase's authority to request identity and compliance documentation from users and to condition service access on completion of verification requirements, consistent with Coinbase's obligations as a registered money services business.

How does this clause affect you?

Users are required to provide identity verification information and additional documentation as requested by Coinbase under AML and KYC requirements. Failure to provide required documentation may affect access to platform services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.

Is ConductAtlas affiliated with Coinbase?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coinbase.