Provision record
Cohere · Cohere Usage Policy · View original document ↗

Customer Application AI Identity Disclosure Requirement

Medium severity Medium confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

Developers building public-facing applications on Cohere's services must disclose to users that they are interacting with an AI system rather than a human, and must implement age verification and content moderation if the application may be accessed by minors. These requirements apply to chatbots and interactive AI agents.

This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision requires Customer Application operators to implement AI identity disclosure mechanisms in all consumer-facing deployments, creating a direct contractual obligation that aligns with emerging regulatory transparency requirements in the EU AI Act and FTC guidance. The child safety requirement adds an additional operational layer for any application accessible to minors.

Interpretive note: The policy does not specify minimum technical or procedural standards for age verification or content moderation, leaving compliance scope to operator interpretation and applicable local law.

Recent Activity

This document changed recently

High May 24, 2026

The updated policy removes all substantive acceptable use requirements that were previously posted and enforceable. Users no longer have a referenced standard defining what conduct is prohibited on the platform. The removal of enforcement procedures means users cannot verify what conduct may trigger access restriction, suspension, or termination. The elimination of the child safety and sexually explicit content prohibitions from the posted policy creates uncertainty about whether these protections remain in effect through other terms or have been abandoned.

View change record →

Consumer impact (what this means for users)

This provision establishes that consumers using public-facing applications built on Cohere's platform must be told they are interacting with an AI system. Under this clause, operators of minor-facing applications are also required to implement age verification and content moderation controls.

Cross-platform context

See how other platforms handle Customer Application AI Identity Disclosure Requirement and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
If your Customer Application is public-facing and interacts with human users (including consumers), like chatbots and interactive AI agents, you must: (1) disclose to the users that they are interacting with an AI system rather than a human; and (2) if the Customer Application interacts with minors, comply with any specific child safety regulations and implement appropriate additional safety controls such as age verification and content moderation.

Excerpt from Cohere's Usage Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: The AI identity disclosure requirement engages the EU AI Act's transparency obligations for AI systems interacting with natural persons, which require disclosure when users may not otherwise be aware they are interacting …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Cohere Usage Policy
Entity
Cohere
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015302
Document ID
CA-D-00442
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d54fb0cb544115e31c8ba69f43a76f050bb92af77f6bf7bc14f2f17bca76e972
Analysis generated
July 9, 2026 07:41 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere Usage Policy
Record ID: CA-P-015302
Captured: 2026-07-09 07:41:41 UTC
SHA-256: d54fb0cb544115e3…
URL: https://conductatlas.com/platform/cohere/cohere-usage-policy/provision/CA-P-015302/customer-application-ai-identity-disclosure-requirement/
Accessed: Sept. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Cohere's Customer Application AI Identity Disclosure Requirement clause do?

This provision requires Customer Application operators to implement AI identity disclosure mechanisms in all consumer-facing deployments, creating a direct contractual obligation that aligns with emerging regulatory transparency requirements in the EU AI Act and FTC guidance. The child safety requirement adds an additional operational layer for any application accessible to minors.

How does this clause affect you?

This provision establishes that consumers using public-facing applications built on Cohere's platform must be told they are interacting with an AI system. Under this clause, operators of minor-facing applications are also required to implement age verification and content moderation controls.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.