Cohere · Cohere Terms of Use

Account Suspension and Termination by Cohere

Medium severity
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What it is

Cohere can delete your account and cut off your access to their services at any time, for any reason or no reason, without warning, and they owe you nothing for doing so.

Consumer impact (what this means for users)

Your Cohere account and API access can be terminated at any time without notice or explanation, and you have no contractual right to a refund, transition period, or data recovery if this happens.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Regularly export your Cohere account data, API keys, fine-tuning configurations, and integration documentation from your account dashboard to ensure you have local copies in the event of sudden account termination.

Cross-platform context

See how other platforms handle Account Suspension and Termination by Cohere and similar clauses.

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Why it matters (compliance & risk perspective)

If your business depends on Cohere's API, your access can be revoked without notice and without any right to appeal, compensation, or data retrieval — creating significant operational and financial risk.

View original clause language
Cohere may, in its sole discretion, at any time disable or terminate your account and/or your access to the Services, with or without cause, and with or without notice. Cohere will not be liable to you or any third party for any termination of your account or access to the Services.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: At-will termination clauses are standard in SaaS contracts but engage EU consumer protection law (Unfair Terms Directive 93/13/EEC) when applied to consumers without any notice period. GDPR Art. 17 (right to erasure) and Art. 20 (data portability) create obligations that survive account termination — Cohere must still fulfill data subject rights even after terminating an account. UK Consumer Rights Act 2015 may render no-notice termination clauses unfair in B2C contexts. (2)

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Applicable agencies

  • FTC
    No-notice, no-cause account termination without refund in consumer-facing AI services may constitute an unfair practice under FTC Act Section 5.
    File a complaint →

Provision details

Document information
Document
Cohere Terms of Use
Entity
Cohere
Document last updated
April 29, 2026
Tracking information
First tracked
April 30, 2026
Last verified
April 30, 2026
Record ID
CA-P-004193
Document ID
CA-D-00441
Evidence Provenance
Source URL
Wayback Machine
SHA-256
fce6a3fe9260708841b139a17617c1f2c9485f652de86766eaaf928e6f5e0872
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Cohere | Document: Cohere Terms of Use | Record: CA-P-004193
Captured: 2026-04-30 06:55:06 UTC | SHA-256: fce6a3fe92607088…
URL: https://conductatlas.com/platform/cohere/cohere-terms-of-use/account-suspension-and-termination-by-cohere/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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