Provision record
Cohere · Cohere SaaS Agreement · View original document ↗

Customer indemnification of Cohere for Customer Data

Medium confidence Common · 225 of 343 platforms
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This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The indemnification is broad, covering losses that arise not only directly but also indirectly from Customer Data, and places the financial burden of such claims on the customer.

⚠

Interpretive note: The excerpt is truncated after item (i); additional triggers for customer indemnification of Cohere likely exist in the full clause but cannot be stated.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

You are required to defend Cohere and absorb any losses, however indirectly connected, that arise from your Customer Data.

How other platforms handle this

Smartsheet

Smartsheet has no obligation or liability under this Section 7.1 to the extent any Claim Against Customer arises from...Smartsheet's compliance with designs, specifications, or instructions provided in writing by Customer if such infringement would not have occurred but for such designs, specificati...

Heap

Customer's failure to use any enhancements, modifications, or updates to the CS Service that have been provided by Contentsquare

PlanetScale

Customer provides PlanetScale: (i) prompt written notice of the Infringement Claim to support@planetscale.com, (ii) exclusive control over the defense and settlement of the Infringement Claim

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer will defend, indemnify and hold harmless Cohere...against any and all Losses directly or indirectly arising from or in connection with: (i) Customer Data...

Excerpt from Cohere's SaaS Agreement

Provision details

Document information
Document
Cohere SaaS Agreement
Entity
Cohere
Date stated by the document
April 8, 2025
As printed in Cohere’s text (version CA-V-007600), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-007356, captured Oct. 6, 2026
Record ID
CA-P-070060
Document ID
CA-D-000768
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007356)
1d9d28418c081960968eb1c709e08ddc5f5f717c3e5dfbead1ef3023a71961a3
Analysis generated
May 11, 2026 11:52 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007356, captured Oct. 6, 2026 (checked Oct. 6, 2026)
Not the current version. The document's current version is CA-V-007600, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Cohere
Document: Cohere SaaS Agreement
Record ID: CA-P-070060
Version: CA-V-007356
Captured: 2026-10-06 00:54:27 UTC
SHA-256: 1d9d28418c081960…
URL: https://conductatlas.com/platform/cohere/cohere-saas-agreement/provision/CA-P-070060/customer-indemnification-of-cohere-for-customer-data/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Cohere's Customer indemnification of Cohere for Customer Data clause do?

The indemnification is broad, covering losses that arise not only directly but also indirectly from Customer Data, and places the financial burden of such claims on the customer.

How does this clause affect you?

You are required to defend Cohere and absorb any losses, however indirectly connected, that arise from your Customer Data.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 225 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.