Provision record
Cohere · Cohere SaaS Agreement · View original document ↗

Customer Data Use for Model Training

High severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Unless you opt out, Cohere may use the text you send to and receive from the API to train and improve its AI models.

This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The agreement authorizes use of customer-submitted inputs and model outputs for model training by default; enterprise customers transmitting confidential, regulated, or sensitive data should confirm their opt-out status before using the API in production.

Interpretive note: The exact opt-out procedure and its operational scope are not fully described in the document excerpt provided; the availability and mechanism of the opt-out may vary by account type or subscription tier.

Clause Stability Stable

0
Changes
3
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

The terms authorize Cohere to use API inputs and outputs for model improvement unless the customer has completed an opt-out, which is directly relevant for organizations processing confidential business information, personal data, or regulated data through the API.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact Cohere's privacy team to confirm your account's opt-out status for model training data use and to request completion of the opt-out procedure before submitting sensitive data via the API.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Cohere may use Inputs and Outputs to provide, maintain, and improve the Services, including to train or fine-tune Cohere's models, unless Customer has opted out of such use in accordance with Cohere's then-current opt-out procedures.

Excerpt from Cohere's SaaS Agreement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages GDPR Article 5 (purpose limitation and data minimization), Article 6 (lawful basis for processing), and Article 9 where sensitive personal data categories are involved.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Cohere SaaS Agreement
Entity
Cohere
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 12, 2026
Record ID
CA-P-011557
Document ID
CA-D-00768
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
cf319db4fb54c8ae019dfe7b3515b554f5c486a7dd84bfbb5ce64abed79b18c3
Analysis generated
May 11, 2026 11:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere SaaS Agreement
Record ID: CA-P-011557
Captured: 2026-05-11 11:52:52 UTC
SHA-256: cf319db4fb54c8ae…
URL: https://conductatlas.com/platform/cohere/cohere-saas-agreement/provision/CA-P-011557/customer-data-use-for-model-training/
Accessed: Aug. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Cohere's Customer Data Use for Model Training clause do?

The agreement authorizes use of customer-submitted inputs and model outputs for model training by default; enterprise customers transmitting confidential, regulated, or sensitive data should confirm their opt-out status before using the API in production.

How does this clause affect you?

The terms authorize Cohere to use API inputs and outputs for model improvement unless the customer has completed an opt-out, which is directly relevant for organizations processing confidential business information, personal data, or regulated data through the API.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.