Cloudflare · Cloudflare Terms of Use · View original document ↗

Automatic Subscription Renewal

Medium severity Uncommon · 9 of 343 platforms
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Document Record

What it is

Your Cloudflare subscription will automatically charge your saved payment method at the end of each billing period unless you actively cancel before the renewal date.

This analysis describes what Cloudflare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause creates a continuous subscription model where active renewal occurs by default rather than requiring affirmative user action for each billing cycle. This establishes the operational framework for recurring payment collection and makes cancellation a prerequisite to service termination.

Consumer impact (what this means for users)

If you do not cancel before your billing period ends, Cloudflare will automatically charge your stored credit card or payment method for another full period, and refunds are generally not available.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Log in to your Cloudflare dashboard at dash.cloudflare.com, navigate to your account billing settings, and cancel your subscription before the renewal date to avoid being charged for the next period.

How other platforms handle this

Zoom Medium

Unless you notify Zoom before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee and any taxes, using any credit card or other payment ...

Anthropic Medium

If you sign up for a paid Subscription, we or the App Distributor will automatically charge your Payment Method on each agreed-upon periodic renewal date until you cancel. If your Subscription has a minimum term (the "Initial Term"), we will let you know during the order process. Your Subscription w...

Runway Medium

If you purchase a subscription to the Services, Company will automatically charge your payment method each renewal period for the then-current subscription fee until you cancel or when terminated in accordance with the Agreement. After your initial subscription period, and again after any subsequent...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Unless you notify Cloudflare before the end of the applicable subscription period that you want to cancel, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you.

— Excerpt from Cloudflare's Cloudflare Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY FRAMEWORK: Auto-renewal provisions are regulated under the Restore Online Shoppers' Confidence Act (ROSCA), 15 U.S.C. §8403, which requires clear disclosure of automatic renewal terms, affirmative consent, and simple cancellation mechanisms. California's Automatic Renewal Law (Cal. Bus. & Prof. Code §17600–17606) imposes additional requirements including clear and conspicuous pre-enrollment disclosure, affirmative consent, and acknowledgment of renewal terms. Similar laws apply in New York (General Obligations Law §5-903) and other states. The FTC Act Section 5 also governs deceptive auto-renewal practices.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces ROSCA and has authority over unfair or deceptive auto-renewal practices under Section 5 of the FTC Act.
    File a complaint →
  • State AG
    State attorneys general enforce state-level automatic renewal laws, including California's Automatic Renewal Law (Cal. Bus. & Prof. Code §17600–17606).
    File a complaint →

Provision details

Document information
Document
Cloudflare Terms of Use
Entity
Cloudflare
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-003001
Document ID
CA-D-00281
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
af37667e124d0363f143ca727e79c9a668751aece57f83a9121e317e2cdbdbca
Analysis generated
April 18, 2026 11:39 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cloudflare
Document: Cloudflare Terms of Use
Record ID: CA-P-003001
Captured: 2026-04-18 11:39:55 UTC
SHA-256: af37667e124d0363…
URL: https://conductatlas.com/platform/cloudflare/cloudflare-terms-of-use/automatic-subscription-renewal/
Accessed: June 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Cloudflare's Automatic Subscription Renewal clause do?

The clause creates a continuous subscription model where active renewal occurs by default rather than requiring affirmative user action for each billing cycle. This establishes the operational framework for recurring payment collection and makes cancellation a prerequisite to service termination.

How does this clause affect you?

If you do not cancel before your billing period ends, Cloudflare will automatically charge your stored credit card or payment method for another full period, and refunds are generally not available.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 9 platforms. See the full comparison.

Is ConductAtlas affiliated with Cloudflare?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cloudflare.