ClickUp · ClickUp Terms of Use · View original document ↗

Mandatory Binding Arbitration & Class Action Waiver

High severity Rare · 7 of 343 platforms
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This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The arbitration requirement creates a structured dispute resolution process outside the court system, with outcomes binding on both parties. The class action waiver establishes that disputes must proceed on an individual basis rather than through collective proceedings, which affects how claims can be aggregated or brought by multiple users simultaneously.

Consumer impact (what this means for users)

Users agree to resolve disputes through arbitration, which follows an alternative procedural framework distinct from civil court proceedings. Users waive the ability to participate in class action litigation, meaning claims must be brought individually rather than collectively, with specified exceptions only for intellectual property injunctive relief sought by either party.

How other platforms handle this

Teachable Medium

You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.

Substack Medium

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...

Pinecone Medium

THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.

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▸ View Original Clause Language DOCUMENT RECORD
"
YOU AND CLICKUP AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES (COLLECTIVELY, 'DISPUTES') WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAINS THE RIGHT TO SEEK INJUNCTIVE OR OTHER EQUITABLE RELIEF IN A COURT OF COMPETENT JURISDICTION TO PREVENT THE ACTUAL OR THREATENED INFRINGEMENT, MISAPPROPRIATION OR VIOLATION OF A PARTY'S COPYRIGHTS, TRADEMARKS, TRADE SECRETS, PATENTS, OR OTHER INTELLECTUAL PROPERTY RIGHTS. YOU ACKNOWLEDGE AND AGREE THAT YOU AND CLICKUP ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.

— Excerpt from ClickUp's ClickUp Terms of Use

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
ClickUp Terms of Use
Entity
ClickUp
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 9, 2026
Record ID
CA-P-005956
Document ID
CA-D-00709
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
548d29898ac1807ef86bbf0a41be575a92427b3b0a09c77826ec7ec2923a4596
Analysis generated
May 8, 2026 02:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ClickUp
Document: ClickUp Terms of Use
Record ID: CA-P-005956
Captured: 2026-05-08 02:47:01 UTC
SHA-256: 548d29898ac1807e…
URL: https://conductatlas.com/platform/clickup/clickup-terms-of-use/mandatory-binding-arbitration-class-action-waiver/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ClickUp's Mandatory Binding Arbitration & Class Action Waiver clause do?

The arbitration requirement creates a structured dispute resolution process outside the court system, with outcomes binding on both parties. The class action waiver establishes that disputes must proceed on an individual basis rather than through collective proceedings, which affects how claims can be aggregated or brought by multiple users simultaneously.

How does this clause affect you?

Users agree to resolve disputes through arbitration, which follows an alternative procedural framework distinct from civil court proceedings. Users waive the ability to participate in class action litigation, meaning claims must be brought individually rather than collectively, with specified exceptions only for intellectual property injunctive relief sought by either party.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 7 platforms. See the full comparison.

Is ConductAtlas affiliated with ClickUp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.